Senior Solutions Consultant

1 week ago

Sydney, New South Wales, Australia Real Time Full time $104,000 - $130,878 per year

Are you a consultative technologist who thrives at the intersection of strategy, solutions, and customer success?

We're hiring a Senior Solutions Consultant for a leading global SaaS company to help scale their marketing automation platform across ANZ.

This newly created role will see you partner with Sales, Customer Success, and Onboarding teams to support and win high-value enterprise clients.

You'll also play a key role in shaping global product development by sharing insights from the region.

What You'll Do

  • Be the go-to platform SME, providing in-depth technical guidance to internal commercial teams
  • Deliver compelling product demos, solution walkthroughs, and high-impact customer consultations
  • Translate complex business problems into clear technical solutions and implementation plans
  • Partner with Sales and Customer Success to support RFPs, troubleshoot complex issues, and accelerate revenue
  • Provide enablement to internal teams across Sales, Partnerships, and Onboarding
  • Work closely with global peers and product teams to share customer insights and influence platform development

What You'll Need to Succeed

  • Proven experience in a Solutions Consultant, Sales Engineer, or Technical Specialist role
  • Strong understanding of email marketing platforms or marketing automation solutions (e.g. Klaviyo, SFMC, Braze)
  • Practical knowledge of APIs, integrations, and eComm platforms like Shopify, WooCommerce, BigCommerce
  • Confident communicator - able to engage both technical and non-technical stakeholders, from sales reps to CTOs
  • Experience leading live product demos and technical discovery sessions
  • Self-starter mindset - comfortable working independently but highly collaborative by nature
  • Bonus: Experience in SMS or RCS messaging, or exposure to FinTech or eCommerce industries

The Opportunity

  • Work with a globally renowned product and help scale its presence in ANZ
  • Shape how we support and sell to customers regionally
  • Join a cross-functional team that values autonomy, partnership, and customer obsession
  • Enjoy flexibility with hybrid work (3 days in Sydney CBD office) and full support from global counterparts

Apply now

If you're a consultative problem-solver who brings technical know-how and commercial acumen, we'd love to hear from you.

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