Administrative Officer

• Location: Sunshine & Footscray Hospital
• Employment Type: Ongoing, Full Time
• Salary: Grade 1 Level 1 to Level 5 (HS1 to HS17) + Superannuation + Salary Packaging

About the Role:

Western Health at Home offers a comprehensive range of inpatient, clinic based and home-based services, ensuring high-quality care for our community. We are excited to offer an opportunity for an Administrative Officer to join our team. This role is pivotal in supporting out missions to deliver accessible and exceptional healthcare. You will have the chance to grow professionally and make a significant impact on patient care.

Join Western Health at Home as an Administrative Officer. Support clinical staff, manage records and enhance patient care. Grow professionally and impact community wellbeing.

Key Responsibilities:

• Administrative Management: Oversee scheduling, patient records and communications to ensure smooth operations
• Clinical Support: Assist Healthcare professionals to smoothly perform their required duties
• Customer Service: Provide excellent service to patients and their families, enhancing their experience
• Data Management: Maintain accurate and confidential patient information and associated data
• Operational Efficiency: Assist in the implementation and improvement of administrative processes

About You:

• Organised and Detail-Oriented: Ability to manage multiple tasks efficiently
• Excellent Communication Skills: Strong Verbal and written communication abilities
• Team Player: Collaborative and supportive of clinical staff and colleagues
• Tech-Savvy: Proficient in using healthcare management software and other relevant tools
• Compassionate and Patient-Focused: Dedicated to providing high-quality service to patient and their families

This role is a fantastic opportunity to contribute to Western Health's mission while developing your skills and career.

Position Description

About Western Health

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne's western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women's health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia's most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women's and Children's), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women's prison located in Ravenhall.

Why join us?

Compensation and benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalised learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients' lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to make an impact?

If you're passionate about a career within our Administration Team at Western Health we'd love to hear from you. Simply click on the "apply" button and follow the prompts.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closing date: 11:59pm on 27 December 2025.

Enquiries: For further information about this role, contact Becky Blows (Administration Manager - Western Health at Home) via

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health does not accept unsolicited resumes/applications from recruitment agencies.