Person Centred Support Worker

Community Living Options (CLO) is a leading NDIS registered disability service provider.

We are a values-focused organisation, who put the people we support first. Established in 1982 by a group of local parents who wanted respite and accommodation for their adult children, we have expanded exponentially because our participants love our services.

At Community Living Options we are dedicated to providing an inclusive environment where people are valued and supported. We welcome applicants with lived experience, all abilities, cultural background, gender, sexuality, age and spirituality.

Person-Centred Support Worker – Join a Compassionate Team Supporting a Young Person with Complex Needs

The Role

We are seeking dedicated, emotionally intelligent, and compassionate Person-Centred Support Workers to join our team. If you are committed to empowering young people, forming strong therapeutic relationships, and bringing a calm, proactive approach to behaviour support, we want to hear from you.

You'll be working alongside a collaborative, supportive team to provide consistent care to a young person navigating a range of complex needs. This young person loves playing Pokémon and Minecraft on Nintendo Switch, Port Power, Jigsaw Puzzles and Uno.

While he lives with multiple diagnoses, trauma history, and emotional challenges, he's also a playful, sensitive boy with a great sense of humour, who thrives with predictability, reassurance, and respectful connection.

The Children and Young People we support may present with pain-based behaviours, including (but not limited to):

• Suicidal ideation and/or self-harm
• Property damage
• Verbal or physical aggression
• Spitting or biting
• Sexualised behaviour
• Withdrawal or emotional shutdown
• Absconding (leaving the care environment unexpectedly)

Key Responsibilities

• Foster safe, nurturing relationships that help young people feel seen, safe, and supported
• Identify early signs of anxiety or escalation and respond calmly, compassionately, and proactively
• Provide emotional regulation support and de-escalation using trauma-informed strategies
• Uphold consistent routines that build trust and reduce anxiety
• Work collaboratively with teammates, families, and therapeutic professionals
• Support daily living tasks (e.g. medication, meal prep, bedtime routines) in ways that are supportive and predictable
• Ensure accurate documentation and uphold all safeguarding and compliance standards
• Encourage playful engagement through shared interests (games, arts, sports, pop culture)
• Participate in general household duties (cleaning, cooking, shopping)

Shifts

We offer a mix of casual and permanent part-time roles. Shifts follow a rotating 24/7 roster, including:

• 0700– 1445
• 1445–2300
• 1500–0700 (including passive overnights: 2300–0700)

We're Looking for Someone Who:

• Holds current NDIS Worker Screening Clearance, Working With Children Check, First Aid & CPR, and Driver's Licence
• Has a relevant qualification (or is working towards one) such as Certificate IV in Child, Youth & Family Intervention, Youth Work, or equivalent
• Understands complex trauma, emotional dysregulation, and pain-based behaviours
• Shows high resilience, warmth, and professional boundaries
• Listens deeply, adapts easily, and never takes behaviour personally
• Brings consistency, calm, humour, and heart to their work
• Works well under pressure, especially in dynamic or crisis situations
• Can follow behaviour support plans with diligence and empathy

What We Offer

• Paid buddy shifts with our experienced team so you feel prepared and supported
• 24/7 access to On Call Support
• A robust Employee Assistance Program
• Training in therapeutic frameworks and behaviour support
• The opportunity to build a genuinely meaningful connection with a young person who needs someone reliable, kind, and real

If you believe that relationship is the foundation for healing and you're ready to help a young person feel safer in the world, apply now to join our compassionate, committed team.

Joining CLO, you will be provided with:

• Supportive and inclusive team environment

• Ongoing training and development support

• Salary Packaging benefits (up to $15,899 p.a tax-free)

• Position with purpose whereby you will be making a difference.

• Discounted Gym Memberships

• Discounted Health Insurance

Our Values

• Trust: We are open and honest. We act with integrity.

• Kindness: We support each other, we are compassionate.

• Inclusion: Embracing value in diversity and breaking down the barriers.

• Learning: In learning we will grow

• Connection: We work together to achieve our goals

If this sounds like the right opportunity for you, or to find out more, please call the Recruitment Team on for a confidential discussion or submit an application today.