Customer Service Manager

2 weeks ago

Mount Gambier, South Australia Drakes Supermarkets Full time $104,000 - $130,878 per year

Customer Service Manager

Drakes Mount Gambier 5290

Exciting Career Opportunity

  • Attractive remuneration and 10% in-store discount for you and your family
  • Permanent position
  • Full on-the-job training and support provided

About us:

50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia. While we've grown from one store to more than 60 stores across South Australia and Queensland, Drakes Supermarkets has retained the same values since day one.

Our mission at Drakes is to provide our customers with exceptional service, value for money, a great range and an outstanding shopping experience. To achieve this, we acknowledge that our customers are the most important people in our business.

What we offer you:

Become a valuable part of highly supportive diverse work culture, with more than 5,500 team members nationally, we're committed to creating an inspiring workplace at Drakes, which supports the development of great people.

  • 10% staff and family discount across all Drakes stores
  • Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more
  • In-depth onboarding and career progression opportunities
  • Company funded retail management qualifications and first aid qualifications
  • Vehicle leasing opportunities

About this opportunity:

Our brand-new store in Mount Gambier is opening soon We are looking for a motivated and hard working leader, to join and lead the store's Customer Service department.

Reporting directly to the Store Manager, this successful applicant will be responsible for managing a small team, creating rosters, generating orders, completing stock takes + much more

Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

  • Front end and POS knowledge
  • Unparalleled commitment to customer service
  • Ability to lead and manage teams
  • Accurate team rostering
  • Passion and enthusiasm, with a very "hands on" approach
  • Excellent communication skills
  • Ability to liaise with both team members and management
  • Ordering and cost control expertise
  • Strong leadership and delegation skills
  • Ability to coach, train and performance manage team members
  • Commitment to work health and safety standards

If this sounds like the opportunity you've been looking for, we'd love to hear from you

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