Administration Officer

Administration Officer | Early Childhood Approach | Mackay

• Employment Term: Full-Time (76 hours per fortnight), Maximum Term to 30 June 2026

• Location: Mackay

• Remuneration: $38.65 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay)

Make a meaningful difference with UnitingCare Queensland

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people's lives.

As an Administration Officer you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.  Let's make a meaningful difference, together

Your part in our UnitingCare team 

The Early Childhood Approach (ECA) service works as a Partner in the Community delivering the NDIS, supporting children and their families up to the age of 9 years, who have a disability, developmental delay or concern.

Reporting to the Area Manager, you'll contribute to the efficient delivery of the Early Childhood Approach (ECA), by performing a range of administrative and financial functions to support the service's management and operational team.

Key Responsibilities will include but not limited to:

• Be the first point of contact for the ECA service for both families and other stakeholders across four service areas, including management of incoming phone calls, inbox enquiries, welcoming and directing families and visitors and providing information regarding the service's functions and services.

• Assist in the maintenance of financial records and processing of a range of financial transactions, including but not limited to processing incoming/outgoing invoices and petty cash.

• Prepare reports and other documentation and maintain databases and other recording/information systems.

• Participate in regular supervision, team meetings, performance planning and
  professional development

• Oversee and support site related responsibilities, including Workplace Health & Safety and property maintenance requests. 

What makes a difference for us?

• Tertiary qualifications in Human Services, Social Science, Business and/or relevant experience, expertise and competence attained through previous service or study sufficient to perform duties at this level.

• Current Queensland Driver's License

• Working with Children Check (Blue Card)

• NDIS Worker Screening

• Demonstrated ability to apply professional knowledge and initiative to administrative support practices and procedures.

• Sound organisational skills with the ability to respond to changing priorities in a busy, Family focused office environment.

• Demonstrated competence in the day to day use of Microsoft Office Software, in particular Word and Excel.

• Well-developed problem-solving, communication and interpersonal skills including the ability to liaise with people at all levels in a variety of situations.

• Must be eligible to legally work in Australia

Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

What makes a difference for you?

• Flexible work arrangements to support work-life balance 

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained  

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs  

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme  

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events  

• Career development opportunities to challenge yourself, grow and make a meaningful difference   

• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others 

We'd love you to be part of our UnitingCare family  

Joining our FaDS, team, you'll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we're a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, and have been leading by example for more than 100 years.  

Child safe, Child friendly 

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:  

• provide welcoming, safe and nurturing services for children  

• implement measures to prevent child abuse and neglect within our services 

• appropriately and immediately address child abuse and neglect if it does occur 

Diversity & Inclusion   

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.    

Safe workplace   

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.