Referral Pathway Coordinator, Next Steps
7 days ago
About us
Grand Pacific Health (GPH) is a for-purpose community-based organisation. GPH provides high quality health services to assist people in the management of their physical and mental health. GPH's mission is to provide equitable heath care with an emphasis on helping vulnerable and at risk of disadvantage populations as well as regional communities.
GPH employs over 400 staff including many qualified health and other professionals including peer workers and community workers. GPH operations cover a large regional geographical footprint in NSW and ACT.
About the position
As a Referral Pathway Coordinator, you will work with our mental health team/s to promote, coordinate, and refine referral pathways and intake procedures into suicide prevention services across South-Eastern NSW and South-Western Sydney regions.
The Referral Pathway Coordinator's focus may vary depending on the needs of the area, region, and/or service in which they are working. However, their primary purpose is to promote and coordinate the referral pathways into the services.
In this role, you will be responsible for:
- Enhancing access to support services for consumers at risk of suicide.
- Collaborating with teams and referring agencies to refine referral pathways and remove barriers.
- Screening referrals, conducting initial assessments, and making first contact calls.
- Managing a caseload of consumers to ensure ongoing support.
This opportunity is available as a part time role (22.5 hours per week), fixed term until 30 June 2026.
The location is flexible and able to be based from our Moruya, Bega, Queanbeyan or Goulburn hubs.
We are looking for someone with:
- Qualification in Mental health (Minimum diploma level) or peer work qualifications (or commencement or a willingness to work towards)
- Demonstrated skills and experience working in a direct service provision role in a suicide prevention or mental health service
- Demonstrated understanding of the operations of the public mental health services and of the legislative frameworks relevant to mental health consumers, families and carers
- Experience in the development, refinement and implementation of processes and procedures with good attention to detail
Why join GPH?
- Flexible work arrangements to find your best work life balance
- Continuous learning and development opportunities
- Regular supervision and support
- Increase your take home pay with salary packaging of up to $15,900 in living expenses and an additional benefit of up to $2,650 in meals and entertainment
- We make a positive difference to the lives of those we support
*Enjoy discounts across a wide range of brands and services with access to Blue Light Card Australia
Interested?
Visit our website to download Position Description and our Employee Benefits Information and click the 'apply' button to submit your application.
Please ensure that your application addresses the selection criteria detailed in the position description, or it may mean that your application does not progress to the next step in our recruitment process.
For more information please contact: David Wootton, Service Manager, Next Steps on or
Applications close: 19 October 2025
*Please note that short-listing of candidates will commence prior to the closure of this role, so please do not delay submitting your application.
We welcome applications from people with lived experience of mental health, Aboriginal and Torres Strait Islander people, people from the LGBTQI community, multicultural communities and people with a disability.
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