Field Service Engineer

Main purpose of job
1.    To ensure new and aftermarket Howden products are installed, operated and maintained to Howden standards and client requirements within Australia and overseas in a safe and reliable way.
2.    To assist customers with product challenges, product performance and training, along with assisting the Service Sales person in generating quotes and winning business.

Accountabilities

1.    Commissioning of New Compression Installations
o    Check the installation and alignment of equipment. Start machinery, check vibrations and temperatures and run the for a test period on Howden Screw, Piston and Centrifugal compressors.
o    Complete a Commissioning Report including check sheets and a Practical Completion Certificate for contract closures.
o    Ensure the machine is ready for full production service.

2.    Servicing of Existing Compression Installations
o    Undertake servicing in terms of customer planned maintenance contracts, equipment overhauls, carry out required maintenance and produce a report of work done in order to comply with the Service Level Agreement 

3.    Site/Project Management
o    Manage contract staff, liaise with client representative/s, budget management, and maintain schedules including progress reports, OHSE management, quality control management, equipment management and accommodation management to ensure acceptable results for Howden and the Clients.

4.    Troubleshooting
o    Carry out detailed machinery analysis, interpret results and liaise with Howden engineering department on how to most efficiently resolve customer problems. 

5.    Aftermarket Sales Support
o    Assist Sales Manager with scope of works and site activities to carry out the works.
o    Visit site with Sales manager

6.    Legal, Health and Safety
o    Take all reasonable care for own personal health and safety, as well as for that of everyone who may be affected by your action in your workplace.
o    Liaise and co-operate with company management with regards to the current health and safety legislation and obligations within the location and area where you performing your duties.

7.    Training
o    Train customers and fellow Field Service Engineers on the installation, operation and maintenance of Howden Screw, Piston and Centrifugal compressor equipment and applications. 

o    Qualified technician.
o    Demonstrated experience in solving complex issues logically in the field 
o  

o    Technical/mechanical solutions – choosing the solution – more than one way to deal with a problem.
o    Personnel Issues – safe work approach over scheduling challenges.
o    Take decisions to repair or replace.
o    When to refer a customer to the Manager if they are not satisfied with the decision/solution presented.
o    Decide if work is being performed safely or should it stop and be re-assessed.

o    Minimum 5 years working experience on industrial compression units installed in chemical, Power and oil and gas industries including Howden Screw, Piston and Centrifugal compressors.
o    Minimum 5 years working experience on KK&K and Peter Brotherhood turbines units installed in chemical, Power and oil and gas industries. 
o    Ability to remain calm in stressful environment and under pressure.
o    Demonstrated ability to work with software and control systems.
o    Excellent verbal and written skills and able to communicate at all levels – technicians that are being supervised through to plant engineers and management.
o    Demonstrable focus on working safely for self and others. 

Need an accommodation with your job application or recruitment process? Let us know Chart Industries welcomes qualified individuals with disabilities and provides reasonable accommodations for the hiring process. Don't hesitate to contact the [Human Resources Department] at or to discuss your needs.