Administrative Assistant

The Royal Melbourne Hospital is one of Australia's leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Administrative Assistant
The Royal Melbourne Hospital

• Join a dynamic, patient-centred team in a newly established service where you'll support innovative models of care that help older people stay well at home, while playing a pivotal role in shaping and improving administrative processes for the Residential In Reach and Older Person Care Hub.
• Grow your skills in a supportive, values-driven environment, using your administrative expertise, tech proficiency and organisational strengths to make a real impact at The Royal Melbourne Hospital.
• Part time position (32 hours per fortnight) fixed-term until June 2028, based at the Royal Park Campus.

About The Royal Melbourne Hospital (RMH)
RMH part of the Parkville Precinct and is one of Australia's leading public hospitals, providing a comprehensive range of specialist medical, surgical, and mental health services, as well as rehabilitation, aged care, specialist clinics and community programs.

RMH is seeking an Administration Assistant to join our Residential In Reach (RIR) and Older Person Care Hub (OPCH) teams. In this newly established role, you will provide essential administrative support across both services, including patient registration, data management, workflow coordination, and stakeholder communication. Working within a multidisciplinary environment, you will contribute to improving administrative processes and supporting innovative models of care designed to keep older people well and reduce avoidable hospital presentations.

Key Responsibilities
In this role, you will

• Provide high-quality administrative support to the Residential In Reach and Older Person Care Hub teams, invoice processing and stakeholder communication.
• Accurately register and manage patient information using the Electronic Medical Record (EPIC) and iPM systems to support smooth clinical workflows
• Contribute to the development, refinement and implementation of administrative processes for newly established services.
• Manage data entry, analysis and reporting, including maintaining spreadsheets and supporting service KPIs.
• Assist with operational tasks such as fleet car coordination, scheduling and responding to internal and external enquiries.

About You
Essential

• Strong organisational, communication and interpersonal skills, with confidence using the Microsoft Office suite.
• Ability to work collaboratively within a multidisciplinary team and manage competing priorities.
• Commitment to living the Melbourne Way—putting people first, leading with kindness and achieving excellence together

Desirable

• Experience using Electronic Medical Records (EPIC) and iPM, or exposure to health informatics and data collection.
• Previous administrative experience in the healthcare sector or with Office 365 applications.

Benefits Of Working At RMH

• Salary packaging options, earn up to $12,000 tax free earnings
• 5 weeks annual leave plus monthly ADO's for full-time employees.
• Discounted gyms and health centre access with Fitness Passport.
• Fantastic learning and development opportunities.
• RMH is a values led organisation – People First, Lead with Kindness and Excellence together

Click here to view the full position description.

Interested?
Click on the apply button Recruitment is ongoing, and interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.
The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.
RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.
As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.