Yamagen - Food and Beverage Attendant

QT Gold Coast is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. 

About EVT:

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.  

About QT:

QT Hotels & Resorts is EVT's premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of 'expect the unexpected', every property delivers an experience that combines local influence with QT's signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

About the Role

The Food & Beverage Attendant plays a crucial role in ensuring our guests receive top-notch service and have a memorable experience. You will be responsible for taking orders, serving food and beverages, and maintaining a welcoming atmosphere whether it is at the bar, in the restaurant, room service, conferencing and/or events.

Key Responsibilities

• Greet and Seat Guests: Warmly welcome guests, assist with seating arrangements, and provide them with menus.
• Take Orders: Knowledgeably describe menu items, answer questions, and take orders accurately, noting any special requests or dietary restrictions.
• Serve Food and Beverages: Deliver food and drinks promptly and ensure they are presented according to standard.
• Check on Guests: Regularly check in with diners to ensure they have everything they need and address any concerns.
• Maintain Cleanliness: Keep the area clean and well-organised, including clearing tables, resetting, and restocking.
• Collaborate with Kitchen Team: Communicate orders to the kitchen and ensure that food is prepared correctly and delivered promptly.
• Handle Payments: Present bills to guests, process payments accurately.
• Upsell and Promote: Suggest additional menu items, specials, or beverages to enhance the guests' experience.
• Handle Guest Requests: Address special requests and accommodate guests' needs to the best of your ability.
• Flexibility in work schedule, including evenings, weekends, and holidays.

Skills & Experience

• Previous experience in a similar role.
• Proven knowledge of food and beverage items, including wine and cocktails (training will be provided).
• Must be able to stand for extended periods and lift heavy items.

Benefits & Perks

• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.

Join QT and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.  

When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.