Service Advisor

5 days ago

Brisbane, Queensland, Australia Brisbane City Automotive Full time $60,000 - $80,000 per year

Founded in 2004, Craig Burgess Motor Group is an award winning, family-owned automotive retail group operating across 4 locations in SE QLD.

CBMG has cultivated a culture where people feel included, supported, and respected. And we know how to have fun When you are surrounded by like-minded people with a shared vision it makes for a pretty great place to work.

The Role:

We are looking for a customer service superstar to join our team as a Service Advisor at our multi-franchise dealership in Bowen Hills. This role has the ability to progress to assistant manager and would be suited to candidates who are ambiuotious to develop and are looking for the next step in their career.

You will be responsible for:

  • Providing an outstanding customer experience
  • Greeting guests on arrival at the dealership's service department;
  • Coordinate the delivery time or pick up with each customer
  • Keeping customers up to date on the servicing of their vehicle;
  • Liaising with team to ensure jobs are completed within the allocated time
  • Obtaining accurate pricing and preparing invoices
  • Handling complaints and ensuring prompt issue resolution;

Selection Criteria

  • Professional, polished presentation with a focus on customer service
  • Team player with can do attitude
  • Excellent communication skills (written and verbal)
  • Ability to prioritise workload and meet deadlines
  • Good computer literacy with experience using CRM systems desired
  • Current Drivers Licence

Benefits

  • Excellent working conditions with state of art facilities
  • Industry-leading remuneration package
  • Great team culture working in a supportive and rewarding environment.
  • Career stability with real opportunities for development.
  • Full Training provided

At CBMG, we provide a safe team environment that fosters development and career progression We are committed to providing equal employment opportunities and embracing diversity to the benefit of all.

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