Service Advisor

7 days ago

Brisbane, Queensland, Australia Motorama Full time $90,000 - $120,000 per year

If you're looking to work for a great company with a great team & you have Dealership experience, look no further

At Motorama Ford Moorooka we're looking for a Service Advisor to provide our service guests with a fantastic experience every time

The Service Advisor role is a key role in our dealerships. You play a pivotal role helping our guests get their vehicles serviced and resolving any issues they may be having with their vehicles, so this is a role for people who are passionate about great customer service.

What's on offer:

  • Work a 9 day fortnight
  • Attractive remuneration package, including commissions/bonuses
  • Working with a successful, large company with an excellent market reputation and a recognised "Deloitte Australia's Best Managed Company" winner
  • Real career progression opportunities, with a company that takes promoting and developing our people very seriously
  • Working in an environment where everyone cares and fun is a priority
  • Great employee benefits and discounts on vehicles, parts and servicing

As a Service Advisor, your role will include:

  • Meeting and greeting guests promptly and courteously as they drop off their vehicles to be serviced
  • Ensuring you create a great guest experience
  • Checking guests out when their service is complete, processing their payment & showing them back to their vehicle
  • Helping guests with any service or warranty issues
  • Ensuring Technicians are briefed appropriately on any issues a guest raises in relation to their vehicle

To be considered for this position you will need the following experience and attributes:

  • Previous experience as a Service Advisor in a Dealership will be highly regarded
  • Previous experience in a Dealership or automotive environment
  • Excellent customer service skills including in person, in writing and over the telephone
  • Must like helping solving problems and helping customers
  • Accuracy and a high attention to detail
  • Current manual driver's licence

About Motorama:

Established in 1960 the Motorama Group has over 700 staff Motorama believes that our future strength and growth is strongly dependent on our people. We pride ourselves on our values and customer service AND it shows in the way we do business. Our mission is 'To provide our customers with a can do, cool, guest experience, every day, every time.' For more information go to

Motorama is an equal opportunity employer who value diversity in the workplace.

If this sounds like the opportunity you've been waiting for then apply now

To apply for this position, upload your resume by clicking the 'Apply for this job' button below.

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