People & Culture Service Delivery Lead

Join the
Victorian Convention and Event Trust (VCET)
as our
P&C Service Delivery lead
and deliver P&C operations across the 2 venues -
Melbourne Convention and Exhibition Centre (MCEC)
and
Nyaal Banyul Geelong Convention and Event Centre
.

About the role

As the P&C Service Delivery Lead, you will play a pivotal role in ensuring seamless delivery of employee lifecycle processes, data integrity, reporting, and operational support across our organisation.

You will:

• Lead and manage core P&C operational services including recruitment admin, onboarding, compliance, and data management.
• Provide expert support in employee relations and investigations.
• Oversee talent acquisition coordination and documentation governance.
• Drive reporting and analytics to inform strategic decisions.
• Champion process optimisation and documentation updates.
• Lead a small team, providing coaching, support, and performance management.
• Ensure compliance with data privacy, policy standards, and legislative updates.
• Collaborate with internal stakeholders and external service providers.

About you

• You posses a tertiary qualification in Human Resources
• You have strong P&C foundations, and proven experience in P&C operations and service delivery
• You have experience working with a cross section of HR systems and have strong analytical and reporting skills
• You are a strong leader and problem solver
• A natural collaborator and communicator, you build strong relationships across diverse stakeholders and inspire your team to deliver with purpose.

Our Culture

Join a team that values collaboration, creativity, and cultural respect, and help us create something truly special.

At VCET, we're committed to an inclusive workplace where everyone belongs. We welcome diverse backgrounds and experiences. If you need adjustments during the application or interview process, we're happy to assist

Who is VCET?

With over 30 years of event management expertise, the Victorian Convention and Event Trust (VCET) is the powerhouse behind two of Victoria's most iconic venues—Melbourne Convention and Exhibition Centre (MCEC) and the soon-to-open Nyaal Banyul Geelong Convention and Event Centre.

Why Work with VCET?

• Be where the action is—shaping Victoria's most exciting event venues.
• Work in world-class spaces designed for innovation and connection.
• Join a workplace driven by sustainability, inclusivity, and creativity.
• Help bring Melbourne and Geelong's energy, stories, and spirit to life.
• Enjoy exclusive perks, from event discounts to wellness initiatives.

Make an Impact

We don't just talk about community; we invest in it. Through our partnerships with leading Australian charities, we contribute nearly $2 million annually to causes that champion sustainability, inclusivity, and innovation.

Ready to Apply

We'd love to see how your unique experience can add to our team. Apply now or explore all current opportunities

Applications close on:
9 November 2025

*
Noting that candidates may be contacted earlier than the above-mentioned date.

You don't have to meet every requirement to apply.

Research shows that people from underrepresented backgrounds often hesitate to apply unless they meet all the criteria, yet many candidates who do apply don't tick every box.

If this role excites you, we encourage you to apply. We're keen to hear how your unique perspective and experience can strengthen our team.

If you need any reasonable adjustments or accommodations to complete your application or participate in the interview process due to a disability, please contact us at

Let us know what support you need (please don't include any medical information), and our team will be in touch promptly.

Acknowledgement of Country

We acknowledge the Traditional Owners of the lands on which we operate our venues in Narrm and Djilang; the Wurundjeri Woi Wurrung and Wadawurrung peoples of the Kulin Nations. We pay our respects to Elders of all First Nations communities and seek to honour the long-standing tradition of building community and exchanging ideas on these lands