Admin&Membership Support Officer(with XERO Experience)

6 days ago

Melbourne, Victoria, Australia Association Executive Services Full time $60,000 - $80,000 per year

About the role

Administration & Membership Support Officer (with XERO Experience)

Permanent, Part-Time (minimum 4 days per week) | Office-based | Immediate Start Available

About Association Executive Services (AES)

For over 14 years, Association Executive Services (AES) has proudly supported associations and not-for-profits across Australia.

We are passionate about empowering member-based organisations through exceptional management, administration, and strategic support services.

Who we are looking for ?

We are seeking a highly organised and proactive team player with a strong customer service focus and a working knowledge of XERO. You will thrive in a busy, multi-client environment, supporting membership services, administration, and events. With your flexible "can-do" attitude, you'll be ready to step in wherever needed to ensure smooth operations and outstanding service delivery.

This is a permanent, part-time position (minimum four days per week), based in our Vermont Victoria office. An immediate start is available for the right candidate.

Key responsibilities include:

  • Managing membership databases and responding to member enquiries promptly and professionally
  • Providing administrative support across multiple client associations
  • Supporting financial processes using XERO (invoicing, reconciliations, reporting)
  • Assisting with conference and event coordination, including logistics and registrations
  • Administering agendas, attending meetings, and taking accurate minutes
  • Documenting and maintaining policies and procedures
  • Ensuring professional communication via phone, email, and online platforms
  • Delivering tasks efficiently with attention to detail and a with a sense of urgency

What you bring:

  • A good working understanding of Xero
  • Minimum 5 years of recent experience in a similar administration, membership, or accounts support role
  • Strong proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint)
  • Excellent written and verbal communication skills
  • Previous experience in association management (desirable, but not essential)
  • Strong organisational skills with the ability to manage multiple priorities
  • A positive, adaptable attitude and a collaborative mindset

Why join Association Executive Services?

  • Work with a supportive, professional team dedicated to service the not-for-profit sector
  • Contribute to meaningful work with associations that make a difference
  • Enjoy a varied role where no two days are the same
  • Be part of a growing and respected organisation
  • How to apply

    Please submit your Resume and a Cover Letter outlining your relevant experience and providing examples of your work in a similar role within Australia. Only shortlisted candidates will be contacted.

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