General Manager

2 days ago

Burradoo, New South Wales, Australia Three Blue Ducks Full time $90,000 - $120,000 per year

We're excited to be opening our brand-new venue in Buradoo, and we're on the lookout for an experienced, passionate, and down-to-earth General Manager to lead the charge. Working closely with our owners and leadership team, you'll play a key role in bringing the Ducks' values to life – overseeing daily operations, building an incredible team, and creating memorable guest experiences.

This is a hands-on leadership role requiring a strong presence on the floor. You'll be setting the tone for smooth, efficient, and positive service, while also managing the big-picture strategy across financials, people, and operations.

Key Responsibilities
  • Oversee daily operations across the restaurant, bar, and events
  • Deliver on financial objectives, managing KPIs including COGS, labour, and expenses
  • Develop and implement strategies to grow revenue and attract new business
  • Support recruitment, onboarding, and training to build a high-performing team
  • Lead, motivate, and coach front-of-house staff to deliver exceptional hospitality
  • Manage rosters, stock control, and purchasing effectively
  • Work closely with the kitchen and events teams to ensure seamless service
  • Identify and resolve operational gaps to improve guest satisfaction
  • Lead by example on the floor with a calm, confident, and hands-on approach
Qualifications & Experience
  • Proven experience in a Venue Manager or senior hospitality leadership role
  • RSA essential
  • Strong admin and Microsoft Office skills
  • Confidence in running a high-volume, fast-paced venue
What You'll Bring
  • A genuine love for hospitality and creating memorable guest experiences
  • Strong food and beverage knowledge – from natural wines to great cocktails
  • A natural leader who thrives on team culture, growth, and good vibes
  • Clear, calm communication skills with confidence in busy service environments
  • Strong operational knowledge of rostering, financials, and cost control
  • Hands-on, solutions-focused, and willing to roll up your sleeves
  • A good sense of humour, resilience, and a passion for sustainability
  • Drive to build a new venue into a local favourite while staying true to Ducks' values
Perks & Benefits
  • Flexible, varied hours to support work-life balance
  • A supportive, inclusive team culture
  • Company phone plan
  • Paid parental leave
  • Staff discounts across all Three Blue Ducks venues and partners
  • Performance-based bonus structure tied to venue targets
  • Training and development opportunities - including direct engagement with local farmers, producers, and winemakers
  • The chance to grow your career with a purpose-driven, values-led hospitality group

Three Blue Ducks is an equal opportunity employer and embraces diversity and inclusion. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples.

Ready to lead the Ducks' newest venue with passion and purpose? We'd love to hear from you. Apply now.

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