Personal Carer

About Harbison

Harbison is a charitable, community-owned, not-for-profit organisation that provides residential and non-residential care and support services for aged or disabled people, including a range of support services and systems to assist aged and disabled people to achieve maximum independence and integration within a residential or community setting, education and training of professionals and other care providers, and activities which are incidental or conducive to these objectives.

Currently, Harbison is an approved aged care provider, registered NDIS provider, approved childcare provider, retirement village owner, and one of the largest employers in the Southern Highlands. Harbison is governed by a Board of Directors which appoints a Chief Executive Officer who is delegated with day-to-day responsibility for the organisation.

Primary Purpose of the Role

The role of a personal carer is to provide holistic, high quality and safe care that is aligned to the resident's physical, emotional, spiritual, and cultural needs and preferences. The role will contribute to the human rights of residents by supporting them to exercise choice and independence, through informed decisionmaking and dignity of risk principles. The role will support activities of daily living and meaningful moments that are person-centred and aligned with the aged care quality and safety standards, and NDIS requirements.

To successfully progress with your application, you must be available to work across the below shifts.

• 6.30 AM – 2.30 PM
• 2.30 PM – 10.30 PM
• 10.30 PM – 6.30 AM

KEY ACCOUNTABILITIES

Delivery of Quality Care

• Practice holistic, high quality, safe, efficient, and effective care (within scope of practice) and assist residents to maintain their independence, and dignity and to meet their physical, emotional, spiritual and cultural needs.
• Contribute to the human rights of residents by supporting them to exercise choice and independence, through informed decision-making and dignity of risk principles.
• Support care plans in accordance with the individual needs of the resident using the 'person centred' approach.
• Involve residents in everyday domestic living e.g., cooking, cleaning, and general laundry.
• Provide a positive mealtime experience by encouraging residents to be involved in the process e.g., using smells, touch, and music to create a social aspect to the mealtimes.
• Engage residents in meaningful occupation and activities.
• Ensure completion of daily documentation and required assessments for residents each shift.
• Contribute to the admissions process by preparing rooms for new residents, and introducing new residents to the home.
• Strive for excellent customer service across the department and within Harbison.
• Complete documentation as per Harbison policies and processes, including daily charting and progress note entries. Any issues relating to the consumer care and services are escalated and reported to the Registered Nurse.
• Support consumers to pursue leisure and wellbeing programs that support their interests and preferences to promote social interaction and wellbeing. Respect the privacy of residents, visitors, and staff.
• Encourage feedback from consumers and their nominated representatives, ensure it is captured in the feedback system.
• Identify, monitor, and escalate to the RN high impact risks including nutrition & hydration risk, choking risk, medication management, pain management, prevention and management of pressure injuries, restrictive practices & behaviour support planning, delirium, sensory loss, complex wounds, diabetes, falls management, palliative care, infections, within scope of the role.

Workforce Management & Assessment

• Proactively seek feedback about your performance.
• Prioritise daily health, safety, and well-being of yourself and your colleagues.
• Participate in designated meetings and stay informed about organisational changes.
• Competency & Performance Development
• Participate in personal and professional development activities.
• Complete mandatory and compulsory training within timeframes as determined by Harbison.

Workforce Attributes & Culture

• Support a culture of positive teamwork, that is free from blame.
• Lead by example with a positive, forward-thinking attitude, that aligns with Harbison's core values.
• Demonstrate respect for and acceptance of individual differences, including gender, sexual preferences, age, disability, and cultural diversity

Compliance

• Contribute to quality improvement activities by completing audits and surveys.
• Conduct work safely and follow reasonable safety instructions.
• Report WHS incidents and hazards as they are identified.
• Understand, and work within, your responsibilities under the aged care quality standards and NDIS requirements as relevant to your role.

Equal work opportunities

At Harbison, we do not discriminate against, a person's cultural background, heritage, disability, age, gender, or sexuality. Harbison believes in equal work opportunity for all workers and candidates.

REQUIREMENTS

• Intuitive, emotionally intelligent, and spontaneous personality.
• Ability to work as a team and independently.
• Dedication to making a difference in the lives of our residents.
• Excellent organisational skills and the ability to adapt to changing demands.
• Self-awareness and empathic approach.
• Hold a minimum or current studying Certificate III in Aged Care.
• Willingness to attend education sessions in relation to the role.
• Ideally, you have experience in the Aged Care sector; however, this is not essential. Ideally, we seek a strong focus on customer service and care and a "can do" attitude. We would happily support individuals with the right attitude and approach in obtaining the relevant qualifications.

What are some of the benefits?

• Salary packaging includes up to $15,900 in pre-tax earnings plus $2,650 to contribute towards entertainment benefits each year.
• Access to in-house and online training programs
• Career progression opportunities
• Supportive, positive team environment

Please note the current Influenza & COVID-19 vaccination requirements of employment at Harbison.

If you think you match the above criteria, please provide your current resume & cover letter ASAP.