People & Culture Advisor

The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City's future and ensure it is culturally, socially, environmentally, and economically sustainable. 

About the role 

This position is responsible for the provision of People & Culture (P&C) advice, delivery of P&C services to managers and employees across Council, the coordination of employee correspondence, updating HRMS, supporting processes and tasks to assist P&C in delivering operations, strategy and projects.

This role will be reporting into the People & Culture Team Leader.

On a daily basis you will: 

• Act as the initial contact for People & Culture enquiries through multiple internal channels, providing timely, high-quality advice on policies, procedures, systems processes, and escalating complex matters to Business Partners or SMEs.

• Collaborate with client groups to address specific issues and engage in their business, sharing insights and best practices to enhance service delivery.

• Assist with P&C initiatives and projects, participate in organisational designs 

• Enhancing and providing input on HR policies and procedures to ensure compliance and the employee experience. 

• Guiding managers through position structure changes, maintaining HRIS records, and employee correspondence to ensure accurate employment details and timely updates. 

• Promote continuous improvement and innovation, including maintaining an internal knowledge hub for the P&C team. 

• Identify and implement continuous improvements in processes & reduce turnaround time in P&C operations.

About You 

The successful candidate will demonstrate critical thinking to analyse complex situations and offer sound solutions, while leveraging strong influencing skills to guide stakeholders toward positive and accurate outcomes. 

Additionally, the advisor must have a strong customer service mindset and be able to adapt advice to suit varying contexts and situations, ensuring recommendations are relevant and industrially sound. 

You will also bring: 

• Tertiary qualification in HR, business or related field, along with
• a minimum of 3 years generalist HR experience within a large multidisciplinary and diverse organisations.
• Previous experience requiring a detailed understanding of human resources policies and procedures. 
• Knowledge of the Local Government (State) Award.
• Excellent attention to detail.
• Strong focus on customer service and engagement with client groups 
• Previous experience developing templates/policies.

What's on offer

We are offering a full-time permanent opportunity, with an attractive remuneration from $104, plus 12% superannuation.

Please note, the successful candidate will be required to work in the office at Parramatta, 5 days a week during the 3 month probation period.  After which hybrid working can commence with 2 days from home and 3 days in the office.

In addition, City of Parramatta also offer excellent employee benefits which include:

• A range of flexible work arrangements including hybrid WFH arrangements
• 14 weeks paid parental leave
• Access to Long Service Leave after 5 years
• Central Parramatta location (Public transport at our door, discounted parking)
• Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
• Learning and development opportunities
• Health and Wellbeing programs (Fitness Passport, flu shots, etc.) 

Want to know more? 

Further information regarding the requirements of this role can be found in the attached Position Description. 

Review our Values Flyer which outlines Council's core values and behaviours. 

Alternatively for a confidential discussion please contact Layla Homsi via email  

How to apply 

Candidates MUST apply online.

 Please attach your resume and a Cover Letter addressing the requirements of this role.

Applications close 9pm, Wednesday 21 January 2026 and will not be accepted through any other medium.

This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection. 

The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result. 

Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups.  We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.