Hotel Receptionist

Job Type: Causal Front Desk Officer

Shift Hours:

• 9:00 am to 4:00 pm

Job Overview:

We are seeking a reliable and experienced Hotel Receptionist to join our front desk team. This role offers fixed hours, making it an ideal opportunity for someone looking for a second job. You will be responsible for providing exceptional customer service, handling guest check-ins and check-outs, and ensuring a smooth operation at the front desk.

Key Responsibilities:

• Greet and welcome guests with a friendly and professional demeanor.
• Manage check-ins, check-outs, and reservations.
• Answer phone calls and handle guest inquiries promptly.
• Process payments and manage billing accurately.
• Provide information about hotel services, local attractions, and transportation.
• Ensure the reception area is tidy and well-organized.
• Address and resolve any guest complaints or issues.

Requirements:

• Previous front desk or customer service experience in a hotel or hospitality environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to work independently and handle multiple tasks.
• Reliable and punctual with a strong work ethic.
• Must be available to work on weekends.

Benefits:

• Opportunity to work in a friendly and dynamic team.
• Competitive hourly rate.

Job Type: Casual

Pay: $32.00 – $65.00 per hour

Expected hours: 14 – 28 per week

Benefits:

• Employee discount

Work Location: In person