Hotel Receptionist

14 hours ago

Woolloomooloo NSW, Australia RED STAR HOTEL WEST RYDE Full time $66,560 - $3,368,000 per year

Job Type: Causal Front Desk Officer

Shift Hours:

  • 9:00 am to 4:00 pm

Job Overview:

We are seeking a reliable and experienced Hotel Receptionist to join our front desk team. This role offers fixed hours, making it an ideal opportunity for someone looking for a second job. You will be responsible for providing exceptional customer service, handling guest check-ins and check-outs, and ensuring a smooth operation at the front desk.

Key Responsibilities:

  • Greet and welcome guests with a friendly and professional demeanor.
  • Manage check-ins, check-outs, and reservations.
  • Answer phone calls and handle guest inquiries promptly.
  • Process payments and manage billing accurately.
  • Provide information about hotel services, local attractions, and transportation.
  • Ensure the reception area is tidy and well-organized.
  • Address and resolve any guest complaints or issues.

Requirements:

  • Previous front desk or customer service experience in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills with attention to detail.
  • Ability to work independently and handle multiple tasks.
  • Reliable and punctual with a strong work ethic.
  • Must be available to work on weekends.

Benefits:

  • Opportunity to work in a friendly and dynamic team.
  • Competitive hourly rate.

Job Type: Casual

Pay: $32.00 – $65.00 per hour

Expected hours: 14 – 28 per week

Benefits:

  • Employee discount

Work Location: In person

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