Linux and IP Support Specialist

7 days ago

Forest Glen Queensland, Australia TruTeq Communications Full time $80,000 - $120,000 per year
Linux and Application Support Specialist – Hybrid | Sunshine Coast

Permanent role based on the beautiful Sunshine Coast | Hybrid work model

 Forest Glen office | Impact more than 100 million people daily

 Linux, Networking, DevOps | Work where others vacation


Are you a Linux expert who thrives in high-stakes environments and enjoys learning new systems?

Would you like to apply your skills in a company where your work truly matters – all while living on one of the most beautiful coastlines in the world?

With the Noosa Surfing Reserve just around the corner, camping and hiking on your doorstep, top-tier restaurants and cafés, and 14 local breweries to explore, life on the Sunshine Coast offers a lifestyle like no other.


About Us – TruTeq Communications

We are an established and successful software development house delivering solutions to some of the world's largest mobile network operators and banks. Our software bridges telecoms infrastructure with banking systems and plays a mission-critical role in digital financial services. With over 100 million people depending on our systems daily, reliability and performance are at the core of what we do.


About the Role – What You'll Do

We're hiring an Infrastructure and Support Specialist to join our team in Forest Glen. You'll play a key role in deploying and maintaining robust systems in secure environments, and supporting customers across Africa and the South Pacific.

Your responsibilities will include:

· Deploying TruTeq software in high-security environments

· Working closely with our software development teams

· Writing scripts and automation tools

· Diagnosing and resolving production issues via remote access

· Performing service restorations

· Creating detailed customer-facing reports

· Providing support and guidance to clients


About You – What You'll Bring

We're looking for someone with:

· Deep Linux and networking expertise

· Strong knowledge of IP protocols and debugging tools

· Experience in supporting 24x7 mission-critical environments

· Exposure to CI/CD pipelines and automation

· Familiarity with Containerization (Docker/Kubernetes) is a plus

· Excellent written and verbal communication skills

· A customer-first mindset and a passion for problem-solving

· The ability to remain calm and effective under pressure

· Willingness to perform occasional after-hours work

Formal qualifications are welcome but not essential if you can demonstrate hands-on skills and experience. You'll need to show us that you know your way around a terminal, log files, and network traces.


Why Join TruTeq?

· Be part of a global, close-knit team working on software that powers financial access

· Use modern technologies and stay ahead of the curve

· Learn from industry experts and take on real responsibility

· Know that your work is valued and impactful

· Enjoy a relaxed, professional, and supportive environment

· Work from home three days per week (Tues–Thurs)

· No two days are ever the same

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