Claims Service Consultant Level 1

6 days ago

Adelaide, South Australia Allianz Insurance Full time $60,000 - $90,000 per year

Claims Service Consultant Level 1 | Customer & Operations | Multiple Locations

At Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let's care for tomorrow, so we can create a better future together, for everyone.

About the role

  • Managing a National based portfolio of motor claims and handling high volume of inbound/outbound calls
  • Providing excellent customer service to our customers in a timely manner
  • Ensure and maintain knowledge of current legislation and how this impact claims management, applying soundly based decision-making to all claims and consistently making liability decisions of increasing complexity throughout the life of the claim.
  • Maintaining positive working relationships with external and internal stakeholders, and providing the best possible outcomes for our customers
  • Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues
  • Follow the AAL Claims Management Process and adhere to AAL standards to minimize claim costs

About you

  • High level of Customer service experience, ideally within a claim's environment
  • Insurance knowledge/background
  • Ability to multi-task and work in a fast-paced environment
  • Excellent communication skills (both written and verbal)
  • Negotiation skills
  • Confidence to learn, access and use different systems and software
  • Strong attention to detail
  • A team player attitude, with a focus on supporting and respecting others
  • A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

  • Claims Service Consultant Level 1

    3 weeks ago

    Adelaide, South Australia Allianz Australia Full time

    Join to apply for the Claims Service Consultant Level 1 role at Allianz Australia2 days ago Be among the first 25 applicantsJoin to apply for the Claims Service Consultant Level 1 role at Allianz AustraliaClaims Service Consultant Level 1 | Customer & Operations | Multiple LocationsAt Allianz, we're proud to be named one of the Best Workplaces in Australia...

  • Claims Service Consultant Level 1

    3 weeks ago

    Adelaide, South Australia Allianz Australia Full time

    Join to apply for the Claims Service Consultant Level 1 role at Allianz Australia2 days ago Be among the first 25 applicantsJoin to apply for the Claims Service Consultant Level 1 role at Allianz AustraliaClaims Service Consultant Level 1 | Customer & Operations | Multiple LocationsAt Allianz, we're proud to be named one of the Best Workplaces in Australia...

  • Claims Service Consultant Level 1

    6 days ago

    Adelaide, South Australia Allianz Insurance Full time $80,000 - $120,000 per year

    Claims Service Consultant Level 1 (12-month Secondment) | Customer & Operations | Multiple LocationsAt AllIanz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people...

  • Claims Service Consultant Level 2

    4 weeks ago

    Adelaide, South Australia Allianz Australia Full time

    Join to apply for the Claims Service Consultant Level 2 role at Allianz Australia1 day ago Be among the first 25 applicantsJoin to apply for the Claims Service Consultant Level 2 role at Allianz AustraliaClaims Service Consultant (Level 2) – Commercial Motor Team – Multiple LocationsAt Allianz, we're proud to be named one of the Best Workplaces in...

  • Claims Consultant

    2 weeks ago

    Adelaide, South Australia SA Power Networks Full time

    Join to apply for the Claims Consultant role at SA Power Networks1 day ago Be among the first 25 applicants Join to apply for the Claims Consultant role at SA Power Networks SA Power Networks is seeking a Claims Consultant to join the Safety Wellbeing Environment Team in People & Culture.Reporting to the Wellbeing Manager, the Claims Consultant is...

  • Claims Consultant

    3 days ago

    Adelaide, South Australia Aim Insurance Services Full time

    1 week ago Be among the first 25 applicantsAIM Insurance Services continues to be one of the leading insurance loss adjusting companies in Australia. Our recent alliance with global giant Allied Universal has led to further growth and an exciting opportunity for a Claims Consultant to join the team.Your opportunityThe role involves assisting the Loss...

  • Claims Consultants

    5 days ago

    Adelaide, South Australia Randstad Australia Full time

    Join to apply for the Claims Consultants role at Randstad Australia2 days ago Be among the first 25 applicantsJoin to apply for the Claims Consultants role at Randstad AustraliaGet AI-powered advice on this job and more exclusive features.This is your opportunity to join a Global Insurance company with a great team culture and supportive managementThis...

  • Expression Of Interest

    3 weeks ago

    Adelaide, South Australia Allianz Australia Full time

    Expression of Interest - Senior Claims Service Consultant 2025 Join to apply for the Expression of Interest - Senior Claims Service Consultant 2025 role at Allianz Australia Expression of Interest - Senior Claims Service Consultant 2025 3 days ago Be among the first 25 applicants Join to apply for the Expression of Interest - Senior Claims Service...

  • Expression of Interest

    3 weeks ago

    Adelaide, South Australia Allianz Australia Full time

    Expression of Interest - Senior Claims Service Consultant 2025Join to apply for the Expression of Interest - Senior Claims Service Consultant 2025 role at Allianz AustraliaExpression of Interest - Senior Claims Service Consultant 20253 days ago Be among the first 25 applicantsJoin to apply for the Expression of Interest - Senior Claims Service Consultant...

  • Expression of Interest

    3 weeks ago

    Adelaide, South Australia Allianz Australia Full time

    Expression of Interest - Senior Claims Service Consultant 2025Join to apply for the Expression of Interest - Senior Claims Service Consultant 2025 role at Allianz AustraliaExpression of Interest - Senior Claims Service Consultant 20253 days ago Be among the first 25 applicantsJoin to apply for the Expression of Interest - Senior Claims Service Consultant...