Senior Corporate Travel Account Manager

19 hours ago

Sydney, New South Wales, Australia The Placement Collective Full time $90,000 - $120,000 per year

Are you a strong communicator with a passion for building client relationships and delivering exceptional service? This is an exciting opportunity to join a global leader in travel and event solutions, supporting a portfolio of high-profile corporate clients across sectors such as finance, legal, and insurance.

In this role, you will work closely with a Client Partnership Manager to ensure client satisfaction, support program performance, and contribute to long-term account success. You'll be the go-to contact for day-to-day needs while helping implement strategic initiatives and identifying opportunities for growth and improvement.

Key Responsibilities:

  • Support the delivery of client success plans and service level agreements
  • Build and maintain strong relationships with key stakeholders
  • Assist with client onboarding, reporting, and program reviews
  • Coordinate internal resources to support client needs
  • Identify and share opportunities to enhance client programs
  • Act as the internal 'voice of the client' across teams

About You:

  • 1–3 years' experience in client services, account management, or a similar role
  • Excellent written and verbal communication skills
  • Confident working with senior stakeholders and cross-functional teams
  • Highly organised with strong attention to detail
  • A collaborative, proactive mindset and a passion for customer service
  • MUST have previous experience in the Travel TMC space

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