Casual Customer Experience

7 days ago

Melbourne, Victoria, Australia Daily Blooms Full time $40,000 - $60,000 per year

A bit about DAILY Blooms

DAILY Blooms is all about finding the beauty in the daily.

We pride ourselves on delivering a seamless and joyful experience to all customers – and we mirror that in our work environment too.

A bit about the role...

This is an exciting opportunity to join Daily Blooms Customer Experience and Operations team on a casual basis.

You will be dedicated to delivering delight to every customer, every time.

The Role includes…

  • Processing daily orders in a time sensitive environment.
  • Liaising with driver's and setting their daily routes.
  • Optimising driver routes and delivery options to suit the days varying workloads.
  • Delivering delight to customers via phone calls, live chat, emails and social media channels, handled through Gorgias.
  • Liaising with our interstate warehouses to ensure seamless operations across the board.
  • Other ad hoc duties as required. Eg. Assisting the despatch team on busy days/ stocktake etc.

A bit about you...

You have experience with Shopify and Gorgias.

You are available weekends. You will occasionally be required to work during the week.

You have the flexibility to increase your hours around peak times. Eg. Valentine's Day, Mother's day, Easter & Christmas.

You are able to build strong relationships with staff, drivers and customers.

You are confident making decisions under pressure.

You really, really, really love exceeding customer expectations.

You're not afraid to get your hands dirty and are happy to assist with other parts of the business as required.

Why you'll love working with us...

  • A bright, flower filled environment.
  • Team discounts on blooms and gifts.
  • Collaborative, fun, inclusive team culture.
  • You'll be a key part of a rapidly growing business where there's endless opportunity for career progression.
  • There are often four legged friends on site.
  • Ample parking and accessible via public transport.

If you've read this far and feel like you'd be a great match, we'd love to hear from you. Just reply with a short note about yourself, your availability, and what draws you to this role.

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Lightning Broadband Full time $60,000 - $80,000 per year

    About the role As a Customer Experience Specialist at Lightning Broadband, you will be responsible for delivering exceptional customer service to our valued clients. In this casual contract (40 hours a week + weekends upon need and availability) based in Elsternwick, VIC, you will be the first point of contact for customers, providing support, answering...

  • Customer Experience Supervisor

    2 weeks ago

    Melbourne, Victoria, Australia Melbourne Sports Centres Full time $60,000 - $90,000 per year

    Parkville, 10 Brens Drive, Parkville, Victoria, Australia Req # Wednesday, 4 June About State Sport Centres: Are you ready to be a crucial part of the dynamic world of State Sport Centres? We are the heartbeat of premier multi-sport facilities in Victoria, dedicated to fostering peak performance, unlocking potential, and delivering world-class events. State...

  • Customer Experience

    1 day ago

    Melbourne, Victoria, Australia Petstock Group Full time $90,000 - $120,000 per year

    Our connections with pets help us grow as people, from our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists, and online brands, from Australia to New Zealand. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life. Join our passionate, knowledgeable, and...

  • Customer Experience

    1 week ago

    Melbourne, Victoria, Australia Kubota Australia Pty Ltd Full time $60,000 - $80,000 per year

    At Kubota Australia we distribute high value, exceptional quality agriculture, construction and farm machinery, and associated products for sale through our independent dealer network.  We also offer consumer and commercial equipment financing to compliment our product offerings. We are a stable, leading global brand aiming to achieve our purposes of 'For...

  • Customer Experience and Sales Officer

    2 weeks ago

    Melbourne, Victoria, Australia Maroondah City Council Full time $104,000 - $130,878 per year

    Customer Experience and Sales OfficerCasual PositionsRate of Pay: $35.48 per hour (including loading)Location: Ringwood / CroydonThe Customer Experience and Sales Officer plays a vital role in delivering exceptional customer service and promoting and selling Maroondah Leisure products and services across three Maroondah Leisure centres: Aquanation, Aquahub,...

  • Customer Experience

    23 hours ago

    Melbourne, Victoria, Australia DBG Health Full time $60,000 - $90,000 per year

    About DBG HealthDBG Health is a leading Melbourne-based health, wellness, and beauty company with over 1,500 professionals dedicated to making wellbeing accessible to all. Our diverse portfolio, spanning Arrotex Pharmaceuticals, VidaCorp Consumer Brands, Independent Pharmacies of Australia Group, Axe Health Services and MyDNA reflects our commitment to...

  • Customer Experience

    2 weeks ago

    Melbourne, Victoria, Australia Drake International - Australia Full time $60,000 - $90,000 per year

    Location:Oakleigh, VIC -office-based, onsite roleEmployment Type:3-month contract with potential to extend or transition to permanentWorking Hours:8:30 AM - 4:30 PM (some flexibility available)Eligibility:Australia Permanent working visaThe RoleWe are seeking a dedicatedCustomer Experience (After Sales) Consultantto join our Oakleigh office. This is afully...

  • Customer Experience Agent

    5 days ago

    Melbourne, Victoria, Australia Probe CX Full time $50,000 - $70,000 per year

    At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

  • Casual Customer Assistant

    4 weeks ago

    Melbourne, Victoria, Australia dusk Group Full time

    Join to apply for the Casual Customer Assistant - Northland role at dusk Group3 days ago Be among the first 25 applicantsJoin to apply for the Casual Customer Assistant - Northland role at dusk GroupGet AI-powered advice on this job and more exclusive features.Are you ready to light up customers' lives and create a warm, inviting atmosphere? Do you have a...

  • Customer Experience

    3 weeks ago

    Melbourne, Victoria, Australia CKE Restaurants Full time

    THE IDEAL CANDIDATEAre you passionate about customer service and looking to join a team of legends? If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.As a Customer Experience team member, you'll be the face of Scape, delivering top-notch service and support to our residents and...