Service Advisor

5 days ago

Launceston, Tasmania, Australia Tassie Trucks Pty Ltd Full time $60,000 - $80,000 per year

Tas Trucks Pty Ltd is the leading Tasmanian owned and operated business specialising in sales, servicing, rentals and spare parts for trucks and a broad range of material handling equipment. Tas Trucks are expanding our product and knowledge base to include Western Star and Man Trucks and have a great opportunity for a driven Service Advisor / Co-ordinator to join our team in Launceston. We pride ourselves on being great at what we do and ensuring our customers experience service excellence. If these values appeal to you, come with us on our journey of growth and be a crucial part of a dynamic department within a trusted dealership. 

In this dynamic role, you will carry out a wide range of clerical tasks. This role will suit a mechanically minded person that has previously worked in the light or heavy vehicle industry before.

Core duties will include:

  • Coordinate service bookings, manage daily schedules, handle customer enquiries & create repair orders.
  • Liaise with the Service Manager & Foreman to ensure accurate and timely completion of repairs and servicing
  • Communicate clearly with customers about work performed, costs, and any additional service needs
  • Maintain accurate service records and documentation
  • Manage and build relationships with valued customers, ensuring high levels of satisfaction & assist with growing our customer base.
  • Assist with booking manufacturer campaigns so to be completed by their deadlines.
  • Uphold safety, compliance, and brand standards at all times

The successful candidate will have:

  • Excellent communication and customer service skills
  • Strong organisational skills and attention to detail
  • A team player with the ability to multitask in a fast-paced environment
  • Sound computer literacy
  • Experience in this field.

What We Offer:

  • Competitive remuneration package
  • Ongoing training and development with leading truck brands
  • Supportive team environment and a great workplace culture
  • Career progression opportunities within a growing dealership network
  • Work with industry-leading products Like Hino, MAN, Western Star, Manitou, Linde & Hyundai in a modern, well-equipped facility

This is a permanent, full-time position offering a competitive hourly rate and overtime. This is a fantastic opportunity for an experienced Service Advisor seeking career progression. Join a fantastic team culture with a strong focus on teamwork and support

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