Sales Enablement Specialist

About your Role

Join our dynamic Sales Enablement Team as a full time Sales Enablement Specialist within the First Party Sales Channel. This role enhances sales capability and member experience through the optimisation, administration and continuous improvement of key Sales Enablement platforms. With primary administration ownership of Sales Enablement Learning platforms, online customer appointment scheduling enablement and in-branch cash enablement external vendor systems. This role ensures our salesforce has the right content, learning, coaching and tools to perform at their best.

You will lead system administration, platform optimisation, stakeholder engagement and vendor partnership activity to uplift platform usage, effectiveness and adoption. The role enables our people to learn, connect with members and sell confidently through seamless digital experiences.

Key Responsibilities

• Lead the planning, rollout, data integration and adoption of new Sales Enablement learning and training, cash enablement and appointment scheduling technologies and enhancements.
• Partner with stakeholders internally and vendor partners to deliver outcomes.
• Map current and future-state sales processes that improve usability, efficiency, and member experience.
• Create enablement tools, guides and updated procedures that support the use of sales systems and processes.
• Identify opportunities to automate, simplify and standardise sales processes to uplift performance and efficiency.
• Perform project "in-review" reporting and drive action plans to ensure changes are embedded and realised.
• Manage risk through effective process design, regular system access control testing and sound incident management.
• Partner with stakeholders across Everyday Banking, Lending, Product, Operations, IT, Data Engineering and Insights and vendor partners to deliver outcomes.

About You

• Experience in a similar role (e.g., Systems Administrator, Project Management, Sales or IT Enablement Coordinator).
• Highly desirable: Experience working with Simpology, AppSmart or Loan Origination lending systems in an enablement or project capacity.
• Experience working with Genesys, automation or sales enablement software is beneficial.
• Experience leading or supporting technology and process change initiatives.
• SQL experience
• FSR Tier 2 Accreditation

About Us

Teachers Mutual Bank Limited is one of the largest mutual banks in Australia. We are a globally recognised socially responsible bank with profit-for-purpose as our business model and philosophy. At our Bank, social responsibility is built-in, not bolted on and drives our business practices, people, and products. We are proud to serve some of Australia's essential workers in education, emergency services and healthcare. We believe they deserve a bank that does good for their community.

We have been named one of the World's Most Ethical Companies for ten years in a row and are a Certified B Corp Bank.

Our employees embrace our organisation's values of passion, advocacy, and sustainability, and contribute to a diverse and inclusive workplace culture founded on mutual respect, equality, and a focus on striving to deliver exceptional member service.

How to apply

Please click the APPLY button and follow the prompts.

For a confidential conversation, please contact

We work under a hybrid working model to provide flexibility in the workplace. For more information about working conditions as well as our employee value proposition, please visit the careers page on our website at or find us on LinkedIn

Teachers Mutual Bank Ltd may conduct a background or reference check (or both) as part of the recruitment process. By applying you agree to cooperate fully in those procedures and understand that an offer is subject to the satisfactory outcome of those checks, at the discretion of Teachers Mutual Bank Ltd.