Service Manager, SA

1 week ago

Blair Athol, South Australia STERIS Full time $70,000 - $120,000 per year

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Summary

We are seeking a dynamic and experienced Service Manager to lead our technical service operations across South Australia. This pivotal role is responsible for driving service excellence, customer satisfaction, and revenue growth through strategic leadership and operational oversight. You'll work closely with sales and marketing teams to support business development, manage service contracts, and ensure high-quality technical support for our healthcare clients.

Location: South Australia

Department: Tech Services (Healthcare & Life Sciences)

Reports to: Head of Service ANZ

Employment Type: Full-Time

What You Will Do
  • Lead and manage the service team across ANZ to deliver operational excellence and superior customer experience.
  • Collaborate with commercial and marketing teams on tender submissions and project planning.
  • Oversee equipment installation, commissioning, and user training to ensure compliance and optimal performance.
  • Manage preventive maintenance schedules, service contracts, and spare parts inventory.
  • Handle service enquiries, breakdowns, and customer complaints with professionalism and efficiency.
  • Develop and implement internal training programs and performance assessments for the service team.
  • Continuously improve service systems and processes for scalability and sustainability.
  • Build strong relationships with hospital stakeholders including Nursing Managers, Biomedical Engineers, and Facilities teams.
What We're Looking For
  • Minimum 5 years of hands-on technical service experience, with 3–5 years in a leadership role—preferably in the medical industry.
  • Strong communication, customer service, and organizational skills.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and basic Windows operations.
  • Visual acuity and manual dexterity to handle tools and equipment effectively.
  • Experience in developing certification training programs.
  • Understanding of hospital IT systems and cybersecurity requirements.
  • Fluent in English (spoken and written).
  • Customer-focused mindset with a passion for service excellence
Required Experience
  • Competitive salary + Incentive Compensation Plan (ICP) bonus.
  • Car allowance and fuel card.
  • Healthcare benefits.
  • Supportive team culture with training and mentoring.
  • Opportunity to grow with a global leader in healthcare technology.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit

STERIS strives to be an Equal Opportunity Employer.

  • Canteen Manager

    2 weeks ago

    Blair Athol, South Australia Downer Group Full time $60,000 - $80,000 per year

    Job Description: About the roleKey Responsibilities:Build and maintain good relationships with clients. Handle client requests and concerns promptly. Manage the budget and monitor food and labour costs. Lead and motivate the team, ensuring a positive work environment. Qualifications and experience:Certificate of Commercial Cookery (desirable but not...

  • Counsellor/Facilitator

    2 weeks ago

    Blair Athol, South Australia Lutheran Care Full time $100,000 - $105,362 per year

    Posted: 08/09/2025Closing Date: 21/09/2025Salary: $100, $105,362.00Job Type: ContractLocation: Blair AtholJob Category: Community Services & DevelopmentWelcome to Lutheran Care We are an energetic, forward thinking, not-for-profit organisation, providing support to people who need it most. Our current programs include emergency relief, financial counselling,...

  • Corporate Account Manager

    2 weeks ago

    Athol Park, South Australia Maughan Thiem Auto Sales Pty Ltd Full time $80,000 - $120,000 per year

    Company DescriptionMaughan Thiem Auto Sales Pty Ltd, established in 1912, is the oldest Ford dealer trading in Adelaide. The company has expanded its operations over the years to include 7 Brands represented by 4 locations. City Mazda, Mount Barker Auto Group, Barossa Auto Group and Barossa 4WD & Adventure. The firm's original business philosophy and ethics...

  • Service Manager, Sa

    1 week ago

    Blair Athol, Australia STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Summary**: We are seeking a dynamic and experienced **Service Manager** to lead our technical service operations across South Australia. This pivotal role is responsible for driving service...

  • Assistant Manager

    6 days ago

    Blair Athol, Australia ALH Group Full time

    **About Us** At Australian Leisure & Hospitality (ALH), we believe in bringing people together and connecting locals to their local pubs, enabling great experiences and positive, memorable moments. We are the largest hospitality provider in Australia, owning and operating venues in over 350 communities across Australia and focused on empowering our teams to...

  • Store Manager, Churchill, Sa

    4 days ago

    Blair Athol, Australia Ally Full time

    Generous Staff Discounts and Multiple Work Perks! - Fun and Collaborative Team with ongoing support! - Rewarding Career and Competitive Salary! **WHO ARE WE?** Ally Fashion is an Australian based multi-brand fast fashion destination which provides its customers with value, quality, and on-trend outfits through an enthusiastic, fun, and professional team....

  • Site Supervisor

    6 days ago

    Blair Athol, Australia Big Difference Home Improvements Full time

    GET OFF THE TOOLS BE PART OF THE **DRIVEN** AND **REALIABLE** TEAM IN SA ! ! ! Due to growth, a position for a **Site Supervisor **has been created within Big Difference Home Improvements. We are looking for an eager and diligent individual to provide the key support, coordination and oversite to our onsite teams. You will be key in delivering our...

  • Educator

    6 days ago

    Blair Athol, Australia Goodstart Early Learning Full time

    **Role**: Diploma Qualified Educator **Location**: 452 Main North Road, Blair Athol, 5084, SA **Centre**: Goodstart Blair Athol **Employment Type**: Full-Time | 38 Hours Per Week **Pay**: $35.29 p/h | The Federal Government’s 10% wage boost is here! Help provide the best start to a child’s life. Make a lasting impact while growing an incredible career Be...

  • Casual Educator

    1 week ago

    Blair Athol, Australia Goodstart Early Learning Full time

    **Role**: Diploma Qualfied Casual Educator **Location**: 452 Main N Rd, Blair Athol SA 5084 **Centre**: Goodstart Early Learning Blair Athol **Employment Type**: Casual shifts Monday to Friday between 6:30am and 6:30pm **Pay**: Up to $42.70p/h Find your fit with Goodstart Choose your hours and where you work Find your fit, then choose your pathway Finding...

  • Shop Sorter

    1 week ago

    Blair Athol, Australia Lutheran Care Full time

    Posted: 26/05/2025 Closing Date: 06/06/2025 Job Type: Permanent - Part Time Location: Blair Athol Job Category: Other Welcome to Lutheran Care. We are an energetic, forward thinking, values driven, not for profit organisation, providing support to people who need it most. Lutheran Care operates 6 Thrift Shops throughout SA. Our Thrift Shop were...

  • Assistant Director

    2 weeks ago

    Blair Athol, Australia Goodstart Early Learning Full time

    **Role**: Assistant Director **Location**: Blair Athol SA **Centre**: Goodstart Blair Athol **Employment Type**: Full time - Monday to Friday shifts from 6.30am-6.30pm **Salary**: Ranges from $34.63-$35.63 per hour + super Use your experience in early learning and work alongside our Centre Director to support our centre and team Competitive pay at...

  • Casual Assistant Educator Nurture One Prospect Road

    2 weeks ago

    Blair Athol, Australia G8 Education Full time

    510852 - BLAIR ATHOL, SA, 5084 - Assistant Educator - Casual Add to favourites Favourite View favourites **The Opportunity** Are you an experienced Certificate III or Diploma qualified Educator looking to join a phenomenal team of exceptional, qualified Early Childhood professionals and be supported and encouraged to excel and further develop your Early...

  • Finance Advisor

    6 days ago

    Blair Athol, Australia Buyers Choice Full time

    We a well-known broking business in South Australia. Our clients are from all parts of Australia, working closely for a seamless finance journey. Our aim is to provide best financial services to the customers. Providing and helping customers to meet their financial objectives and goals. Our services include; - Home Loans - Car Loans - Personal Loans -...