Commissions Specialist

About The Role
At BOQ Group, we're committed to creating a workplace where every team member can thrive and make a real impact. As our new Commissions Specialist, you'll be at the heart of our Retail Banking division, overseeing the end-to-end commission payments process and ensuring everything runs smoothly, accurately, and in line with our legal commitments.

You'll play a key part in shaping and implementing controls and governance, conducting risk assessments, and recommending strategies that keep us compliant and minimise exposure.

This role is all about collaboration. You'll work closely with internal and external stakeholders, providing advice and support on commissions-related matters, and partnering across the wider organisation to ensure monthly payments are spot on. You'll champion continuous improvement, driving automation and robust financial controls, and foster a high-performance culture that aligns with our strategic objectives.

Every day, you'll have the opportunity to deliver insights, influence outcomes, and help us build a better BOQ Group.

About You
You're someone who brings energy, curiosity, and a passion for making things better. With experience in financial operations, accounting, or commission management, you understand the importance of accuracy and compliance, and you're comfortable navigating complex governance and risk frameworks.

You love solving problems, thinking critically, and finding new ways to improve processes—especially when it comes to automation and data analysis.

Your communication skills help you build strong relationships and present ideas confidently to senior leaders. You thrive in collaborative environments, enjoy working with diverse teams, and always keep our customers at the centre of what you do.

Flexibility and resilience are part of your toolkit, and you know how to manage competing priorities to meet deadlines.

Most importantly, you're motivated by our values and excited to contribute to a culture that's inclusive, spirited, and focused on delivering great outcomes for our customers and communities.

About Us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks
At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Benefits
Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.
• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
• Purchase additional annual leave - Need more time off? You can buy extra leave days.
• Discounted private health insurance plan - Take care of your health with our special rates.
• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community

How To Apply
To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.