Practice Manager

5 days ago

Brisbane, Queensland, Australia Remedy Resourcing Full time

This newly created opportunity has been created within a really great business that continues to go from strength to strength.

Offering a great working environment you will quickly become a key part of a growing team, heading up the practice, using your organisational, management and team leadership skills. 

The duties would include

Operational Management:

  • Oversee the day-to-day operations of the firm to ensure efficiency and productivity.
  • Implement and maintain best practices, policies, and procedures for the firm's operations.
  • Manage office administration, including IT, facilities, and supplier relationships.
  • Manage the junior office staff person
  • Assist the Directors in undertaking their roles

Financial & Compliance Oversight:

  • Monitor engagement & invoicing processes.

Client & Relationship Management:

  • Maintain and enhance client relationships by ensuring exceptional service delivery.
  • Oversee client onboarding and ensure a smooth experience for new and existing clients.
  • Assist in developing strategies to attract and retain clients.
  • Maintain and update client databases to ensure accuracy and completeness.

Work in Progress (WIP) Management:

  • Monitor and manage WIP reports to track ongoing client work and project progress.
  • Monitoring of Client lodgement program
  • Collaborate with accountants and partners to ensure timely billing and completion of engagements.
  • Manage the engagement workflow and invoicing process.
  • Prepare and present regular WIP performance reports to the directors

Team Leadership & HR:

  • Manage and support administrative personnel.
  • staff, including accountants, administrative personnel, and support teams.

Social & Team Coordination:

  • Plan and coordinate company social events, team-building activities, and networking opportunities.
  • Foster a positive and inclusive workplace culture through employee engagement initiatives.
  • Organise staff meetings, celebrations, and community involvement activities.

Coming from a professional services arena you will bring enthusiasm, drive and new ideas. This is a real opportunity to build the role and help the business as it continues to grow.

For further details, please contact:

Mark Kew

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