Relationship Manager

3 days ago

Melbourne, Victoria, Australia Commonwealth Bank Full time $60,000 - $120,000 per year

Who are we? 

Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes.

As part of the broader Home Buying team, Third Party Banking is a dedicated sales and service support channel for the mortgage business placed with CommBank, via mortgage brokers. This team is a focused sales force with intensive calling programs, designed to ensure that CommBank product is front of mind when brokers are dealing with existing and prospective clients.

 Do work that matters

 As Relationship Manager you will be passionate about customer service, ensuring a superior overall level of service is delivered to your valued clients. In addition, you will be responsible for driving profitable business by providing strong relationship and sales support management to a client base of brokers and advisers in the promotion of CommBank home loans and banking products for the Group.

Additionally, you will:

  • Proactively develop your broker client base

  • Implement a regular client-call and visitation program

  • Be a lead aggregator

  • Support our Plantinum and Elite broker base

  • Use your knowledge of CommBank's banking products to achieve business unit sales and growth targets

  • Ensure the provision of consistently accurate technical, loan structuring and policy support to brokers

  • Identify training and development needs and drive the continuous improvement of brokers' knowledge and service standards

  • Take ownership of customer needs and identify appropriate service and product solutions

  • Ensure that settlements are maximised, and that customer retention risks are identified and proactively resolved

  • Deliver presentations to client groups and attend banking and related promotional public relations events, whilst networking and managing successful relationships

  • Be a change advocate by understanding regulatory initiatives and incorporating changes in to ongoing broker education

  • Deliver exceptional customer service in all dealings, as reflected in a positive lift in various survey results

We're interested in hearing from people who have:

  • Excellent industry knowledge of both local and national housing and mortgage broker markets

  • Prior experience and knowledge of mortgage/lending products and services

  • Demonstrated ability in sales, business development and relationship management, with strong interpersonal, verbal and written communication skills

  • Commercial acumen, and an understanding of credit and risk policies

  • Current, non-restricted Australian driver's licence

  • Intermediate MS Excel skills and the ability to perform statistical analysis – preferred

  • Tertiary qualifications in a related business field - preferred

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 07/11/2025

  • Relationship Manager

    17 hours ago

    Melbourne, Victoria, Australia Police Bank Ltd. Full time $80,000 - $120,000 per year

    Who are we?Police Bank is one of Australia's fastest growing Mutual Banks. We are a progressive, purpose-driven financial institution, and we pride ourselves on offering a competitive range of financial products and services, all of which have been created with the needs of our members at front of mind.The OpportunityWe're seeking a talented and dedicated...

  • Relationship Manager

    19 hours ago

    Melbourne, Victoria, Australia FleetPartners Full time $80,000 - $120,000 per year

    ASX 300 listed financial services organisationUp to 27 days of annual leave per yearConvenient location, steps from Melbourne Central stationABOUT US:FleetPartners is an ASX listed established leader in vehicle fleet leasing, fleet management and diversified financial services across Australia and New Zealand and offers consumers, businesses, and governments...

  • Relationship Manager

    23 hours ago

    Melbourne, Victoria, Australia La Trobe Financial Full time $80,000 - $120,000 per year

    About La Trobe FinancialLa Trobe Financial is Australia's leading alternative asset manager, helping Australians build better futures for over 70 years. With $21 billion in assets under management and the trust of 120,000 customers, we've grown through a commitment to service, innovation, and putting people first.We don't just deliver retirement income –...

  • Relationship Manager

    2 weeks ago

    Melbourne, Victoria, Australia Iress Full time $80,000 - $120,000 per year

    See yourself being part of a large, transformational change? This could be the role for youAt Iress, we make things happenWe believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people...

  • Relationship Manager

    3 days ago

    Melbourne, Victoria, Australia sportsbet Full time $80,000 - $120,000 per year

    5 weeks annual leave + other amazing benefitsGenuine Career Development opportunitiesMelbourne based role (WFH Monday and Fridays)About UsAt Sportsbet, we're all about bringing excitement to life for our 2 million customers. As part of the global Flutter Group, we're a tight-knit team of 1,300 in Melbourne, Sydney, and Darwin, passionate about challenging...

  • Relationship Manager

    19 hours ago

    Melbourne, Victoria, Australia d33cdfb6-eba4-496f-8742-0c5ffc8d792f Full time $80,000 - $120,000 per year

    The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully...

  • Philanthropy Relationship Manager

    5 days ago

    Melbourne, Victoria, Australia University of Melbourne Full time $80,000 - $120,000 per year

    Location:Melbourne Business SchoolDocumentation:Position Description - Philanthropy Relationship ManagerEmployment Type:FP - Full-Time PermanentDepartment:External RelationsClosing Date:26 Oct 2025Based in Carlton with flexible/hybrid work options110-115K + 12% super + attractive benefits on offerOpportunity to work with major donors, trusts and...

  • Client Relationship Manager

    1 week ago

    Melbourne, Victoria, Australia MUFG Pension & Market Services Full time $80,000 - $120,000 per year

    A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services,...

  • Philanthropy Relationship Manager

    5 days ago

    Melbourne, Victoria, Australia Melbourne Business School Full time $150,000 - $180,000 per year

    Based in Carlton with flexible/hybrid work options110-115K + 12% super + attractive benefits on offerOpportunity to work with major donors, trusts and foundationsTo commence mid-January 2026 (or sooner by negotiation)About UsAt Melbourne Business School (MBS) our purpose is to unleash ideas and leaders for a sustainable future. Our vision is to be among the...

  • Relationship Manager – HNW

    1 week ago

    Melbourne, Victoria, Australia StoneX Financial Pty Ltd Full time $80,000 - $120,000 per year

    Company Overview:StoneX (formerly known as INTL FCStone) is an institutional-grade financial services network that connects companies, organizations and investors to the global markets ecosystem through a unique blend of digital platforms, end-to-end clearing and execution services, high-touch service and deep expertise.We provide access to 36 derivatives...