Level 2 Project Engineer

1 week ago

Perth, Western Australia Sharp & Carter Digital & Technology Perth Full time $90,000 - $120,000 per year

The Company

We're partnering with a well-established Managed Services Provider that is seeking a Level 2 Project Engineer to join their high-performing team. Supporting businesses across Australia, they deliver a wide range of IT solutions including managed services, cloud infrastructure, cybersecurity, and strategic consulting across multiple industries.

With a growing client base and increasing demand for technical expertise, the business is expanding and looking for a passionate project engineer to join them during this exciting phase.

The Role

As a Project Engineer, you will deliver a blend of remote and onsite support to clients across Perth and nationally. You'll be a key technical contact, providing support, troubleshooting, and project delivery across a variety of systems. This includes managing requests, resolving issues, implementing solutions, and assisting senior technicians where required.

Key Responsibilities

  • Deliver end-to-end technical projects across diverse client environments, ensuring successful and timely outcomes
  • Administer and maintain Microsoft 365, Active Directory, and Windows Server 2019/2022 environments
  • Configure, monitor, and maintain firewalls and networking systems
  • Provide exceptional customer service through clear communication with clients both remotely and onsite
  • Translate complex technical concepts into simple explanations for non-technical stakeholders
  • Proactively identify, troubleshoot, and resolve issues to minimise client impact
  • Oversee implementation, configuration, and maintenance of a wide range of IT hardware

The Person

  • Minimum 3 years' experience in an IT support role (MSP experience highly desirable)
  • Wanting to be on projects 100% of the time.
  • Strong knowledge of Microsoft technologies (Windows Server, Azure, AD, Exchange, Intune, Azure AD)
  • Experience with networking, firewalls, virtualisation (VMware ESXi), backup and recovery solutions, and familiarity with 3CX.
  • Current C class driver's licence and access to a reliable vehicle

How to Apply

To apply online, please click on the appropriate link below. For more information, contact Ashton Goode

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