Manager, KYC Services

22 hours ago

Sydney, New South Wales, Australia Westpac Group Full time $120,000 - $180,000 per year

Create your best future and join Westpac as a Manager, KYC Services

  • 12 month Max Term Contract
  • Sydney based
  • Hybrid working model

What's the role?

Global KYC & Onboarding is part of the Group Customer Operations, WIB & Group Treasury Operations (WIBTO). We support the Westpac Institutional Bank (WIB) and we pride ourselves on being a business unit that is equipped to meet the ever-changing needs of the market, while remaining committed to our different customers, stakeholders and products.

The Manager, KYC Services will be part of the KYC & AML Quality Assurance team and will be responsible for BAU and ad-hoc duties predominantly conducting quality assurance assessments on completed KYC files to ensure accuracy in accordance with the internal and external KYC requirements; Incident and/or Issue Management, controls assessments, and supporting KYC & AML policy/ procedure change implementation. The role will be working closely with various stakeholders such as the Financial Crime Compliance Team, KYC Operations Team, Management Team and Project Teams.

It also involves delivering ongoing knowledge upskilling to KYC teams through mentoring, coaching, and training, while supporting the development and implementation of a QA framework aligned with AML/CFT guidelines and regulatory standards.

What do I need?

  • Minimum 6 years of experience in KYC (Customer Onboarding and/or Ongoing Due Diligence) with 3 years of experience in Quality Assurance role is preferred
  • Strong understanding of KYC / AML, particularly in FI, Corporate and Funds
  • Demonstrated experience in coaching and mentoring team members
  • Proficient in Microsoft Excel and Power BI
  • Ability to work independently and under pressure and a strong team player
  • Strong verbal and written communication skills

Why join us? 

We're obsessed with becoming our customers #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that: 

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates 
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.  
  • Tailored learning and development opportunities to help your grow your career within the bank.  
  • Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives 

Create your future today 

To get started, simply click on the APPLY or APPLY NOW button 

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. 

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.

  • Analyst, KYC Services

    1 week ago

    Sydney, New South Wales, Australia Westpac Group Full time $80,000 - $120,000 per year

    Create your best future and join Westpac as an Analyst, KYC ServicesPermanent and 12- month Max Term contract opportunitiesSydney basedHybrid working modelWhat's the role?The KYC Analyst is part of the Customer Lifecycle Management Operations Hub and works directly with the Customers, Business, other Operational Teams and Financial Crime Compliance.This role...

  • KYC Outreach Analyst

    2 weeks ago

    Sydney, New South Wales, Australia ING Full time $80,000 - $120,000 per year

    At ING Australia, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help ING Australia become even better. This is an opportunity to join the highly motivated KYC team responsible for...

  • KYC Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Stake Full time $90,000 - $120,000 per year

    Stake is seeking a detail-oriented and proactive KYC Operations Analyst to support the client verification process within our account security framework. This role is critical in ensuring clients are properly identified, verified, and onboarded securely through our KYC system, our identity verification application.This role is Hybrid at our brand new HQ...

  • KYC Onboarding Analyst

    1 week ago

    Sydney, New South Wales, Australia Susquehanna International Group Full time $104,000 - $156,000 per year

    OverviewAs a KYC/AML Analyst, you will be joining the KYC and Counterparty Onboarding function which forms part of the core Operations team working closely with Trading, Operations, Compliance, Legal and Finance. You will have the unique opportunity to be at the heart of a growing business and build best practice while expanding your knowledge of complex and...

  • AML/KYC Compliance Manager

    1 week ago

    Sydney, New South Wales, Australia FinClear Full time $104,000 - $130,878 per year

    We areFinClear is Australia's leading independent technology and infrastructure provider for financial market access both listed and private; a one-stop shop for services usually outsourced by financial advisers, wealth managers, stockbrokers, and fintechs to multiple vendors.With offices across four states, we specialise in providing trading solutions for...

  • Head of KYC and Financial Crime Prevention

    1 week ago

    Sydney, New South Wales, Australia ING Full time

    We're on the lookout for a Head of KYC and Financial Crime Prevention to join our senior leadership team. Are you ready to grow your career and make an impact?Reporting into the Chief Operating Officer (COO), you'll be accountable for all activities related to overseeing and embedding the implementation of Know Your Customer and Anti Money Laundering...

  • Institutional Onboarding, KYC

    1 week ago

    Sydney, New South Wales, Australia Ambition Full time $90,000 - $120,000 per year

    Help build out a brand-new function, taking what's currently handled across multiple teams and centralising it into a structured, scalable process. You'll own onboarding across APAC counterparties, streamline workflows, recommend policy improvements, and play a key role in building out the team long termThe role:End-to-end onboarding across institutional...

  • Service Desk Support

    2 days ago

    Sydney, New South Wales, Australia AJQ Full time $60,000 - $90,000 per year

    AJQ Consulting is a leading provider in the delivery of Information Technology & Professional Services. Our success is built on our team. We are proud to be partnering with an Australian pioneer in Banking Solutions, they are at the forefront of providing innovative solutions. We are looking for Customer Service Associates to join our team on a 6 months...

  • Case Manager

    3 days ago

    Sydney, New South Wales, Australia Deutsche Bank Full time $80,000 - $120,000 per year

    Position OverviewDetails of the Division and Team:Operations provides comprehensive Know Your Client, New Account Opening, Client Reference Data Analysis and Services, and Data Management solutions within relevant DB systems.The Know Your Client (KYC) Associate focuses on client New Client Adoptions, remediations, and Extensions in line with regulatory...

  • Senior Manager

    6 days ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time $120,000 - $180,000 per year

    Senior Manager – Customer ExperienceYou are an accomplished customer experience professional with a customer obsession mindsetWe're driven to deliver industry leading digital experiencesTogether, we can rewrite the experience for millions of customersDo work that mattersJoin the Everyday Business Banking (EBB) team, supporting a diverse range of business...