Support Worker Team Leader
2 weeks ago
Are you a leader with exceptional communication skills? Do you thrive in a fast-paced environment, leading and supporting a large remote workforce?
Reporting to the Support Worker Manager, the Support Worker Team Leaderworks in a small team providing leadership, guidance and coordination to a team of 150+ Support Workers across a state-wide/regional area. This role is critical in ensuring high-quality client care, staff compliance and operational efficiency.
About the Role
As a Support Worker Team Leader, you will work with the Support Worker Manager to:
- Support a geographically dispersed team, ensuring compliance with policies, procedures and industry standards
- Provide leadership and coaching, fostering a strong and engaged workforce while maintaining professional boundaries
- Manage communication predominantly via phone and email with staff at all levels, requiring strong written and verbal skills
- Coordinate workforce planning, including availability, leave management and recruitment support
- Monitor staff performance, facilitating performance reviews, providing feedback and drive continuous improvement
- Make informed decisions within the framework of policies and procedures while also taking direction and following through on required actions
About You
- Proven leadership experience, ideally in a community, disability, or healthcare setting.
- Strong interpersonal skills with the ability to build relationships, coach, and develop team members.
- Excellent written and verbal communication skills, particularly in phone and email correspondence.
- Ability to manage competing priorities, problem-solve, and make informed decisions.
- A solid understanding of professional boundaries and ethical practice.
- Confidence in using client management systems, Microsoft Office, and digital communication tools.
- Holds a valid National Police check, Working with Vulnerable People Registration and a drivers licence
Why Join TDN?
TDN is a values-led organisation, committed to empowering people and supporting vibrant, connected communities. As part of our team, you'll enjoy:
- More predictable hours and no night shifts.
- A supportive and purpose-driven workplace.
- Opportunities for growth – develop broad skills or specialise in areas you're passionate about.
- The chance to make a meaningful impact every day.
- Not for Profit Tax Benefits of Salary Packaging
- Access our Fitness Passport Program for discounted gym and pool membership
If this sounds like you, what are you waiting for? Apply now and help bring care to life in our community
For more information: Visit to access the detailed position description and selection criteria.
Questions? Contact Megan Mijatovic, Support Worker Manager, on or email .
How to apply:
Please submit your resume and a cover letter addressing your experience and why you would be a great fit for The District Nurses via SEEK by Tuesday 21st October 2025.
We reserve the right to commence recruitment proceedings immediately and may close the advert early at our discretion.
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