Claims Consultant

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

Your Role

We are currently seeking a Claims Consultant to join our well respected, dynamic Medical Negligence Liability team. Working with the wider Health team you will work with and report to the Team Leader – Medical Negligence whilst also engaging with various internal and external key stakeholders.

This position will be offered on a permanent full-time basis with a hybrid approach. We offer flexibility to WFH and in our Sydney CBD office.

How you'll make an impact

You will add value to Gallagher Bassett across the following:

• Manage a portfolio of liability and medical negligence claims end to end, from a LHD or VMO perspective
• Provide claim support to agencies managing abuse claims
• Interact with and provide instructions to Legal Panel Firms within the required timeframes on all pre-litigated and litigated matters
• Provide Local Health Districts and other involved parties with updates in relation to litigated matters
• Attend claim review meetings when required
• Undertake pre-mediation preparation, assisting with strategy considerations and attending mediations as required
• Interpret public liability and professional indemnity policy wordings and apply them accurately
• Provide advice to insured clients on indemnity, liability, quantum, reserving and settlement
• Liaise with various third-party providers including solicitors, loss adjusters and barristers
• Settle claims within client service instructions, company guidelines and delegated authority

About you

We're interested in hearing from people who possess:

• Solid relationship management skills in conjunction with a minimum of at least 2 years of claims experience in public liability and/or professional indemnity
• Tertiary educated – Legally qualified or currently studying for a Legal Qualification (desirable)
• Ability to read documents and translate information quickly
• Capability to work autonomously
• Industry specific ANZIIF qualifications (desirable)
• Understanding of Health/Claims Management process, coupled with solid exposure to claims involving the Local Health District and/or complex claims management within the Health/medical malpractice space
• Strong written and verbal communication
• Flexibility and receptive to change

What we can offer you:

• Flexible work arrangements – including WFH
• Paid Parental Leave
• Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
• Exciting career – as our Company grows, so do the opportunities for our people
• Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
• Service recognition awards and employee assistance program for yourself and immediate family members
• A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
• Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers)
• Reproductive leave
• Birthday Club - have a day off during your birthday month as a gift from GB

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.