Technical Analyst

This is a Technical Analyst role with Australian Payments Plus based in Sydney, NSW, AU
== Australian Payments Plus ==
Role Seniority
- mid level

More about the Technical Analyst role at Australian Payments Plus
The Game Changers
Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia's payments ecosystem, for the collective benefit of Australian businesses, government and consumers.

Our solutions include Australia's domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It's a new chapter with more possibilities.

Life @ AP+:
We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You'll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We're driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We're ready to help you do it.

The Purpose
The purpose of the Technical Analyst role is for supporting and investigating business situations, analysing requirements, and assisting in the delivery and operational lifecycle of technology solutions. The role ensures business and technical needs are clearly defined, feasible, and aligned with organisational objectives, while contributing to the effective deployment, configuration, and release of IT infrastructure and services in a dynamic payments environment.

The Core Accountabilities Of The Role Will Include

• Analyse business issues to identify problems and opportunities, contributing to practical solutions and improvements.
• Support feasibility assessments by gathering insights, evaluating options, and documenting business change proposals.
• Apply standard techniques to elicit, define, and manage requirements, maintaining accurate documentation and backlogs.
• Assist in deploying, configuring, and maintaining IT systems, ensuring performance, reliability, and security.
• Execute operational procedures such as system backups and restores and streamline routine administration through automation and scripting.
• Coordinate and support release planning and delivery, adhering to established schedules and governance processes.
• Participate in testing and quality assurance to validate releases, troubleshoot issues, and maintain release integrity.
• Collaborate with stakeholders to analyse business needs and requirements, ensuring alignment with organisational goals.

The capabilities needed to be successful for this role are:

• Ability to analyse complex business and technical situations to identify requirements, assess feasibility, and propose effective solutions.
• Strong capability in requirements gathering, documentation, and management, with a structured and analytical approach.
• Skilled in translating business needs into technical specifications and solution designs that align with organisational goals.
• Understanding of payments systems, technologies, and integration processes, with the ability to navigate both business and technical contexts.
• Competence in applying user experience design principles to improve usability and customer outcomes.
• Proficiency in change control and configuration management to ensure reliable and compliant solution delivery.
• Effective stakeholder engagement skills, with the ability to communicate technical concepts clearly to non-technical audiences.
• Awareness of operational processes, governance, and quality standards that support smooth system changes and releases.

What Happens Next
At AP+, we believe in the power of passion, pride, and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal. If you're ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks. We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Australian Payments Plus team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities

• Analysing business issues
• Supporting feasibility assessments
• Assisting in IT systems deployment

Key Strengths

• Analytical skills
• Requirements gathering
• Stakeholder engagement
• Payments systems knowledge
• User experience design
• Change control management

Why Australian Payments Plus is partnering with Hatch on this role.
Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Australian Payments Plus not with Hatch.