Admissions Officer

Your role at St John of God Midland Hospital

In this role, you will provide high-level, prompt and efficient end-to end administrative and customer services to specialists, patients within the Admissions Team at Midland Public and Private Hospitals from receipt of notification to admit, through the continuum of care to point of admission.

This is a permanent full-time position, working 76 hours per fortnight, this role does involve working across rotation shifts.

The Position

• Communicate effectively with all customers and patients using the appropriate channels, utilising appropriate formal and informal channels of communication.

• Adhere to all applicable St John of God Health Care policies and guidelines.

• Admit patients

• Fund Checking

• Pre-admit bookings as directed

• Prepare admission files and check

• Call Patients Pre-admission

• Following up on identified financial issues

• File PAC notes in Admission Pack

• Support back office as directed.

You will have excellent computer skills and previous experience with Excel, Word and Patient Administration Systems (e.g. WebPAS) with knowledge of, elective surgery waitlist clerical responsibilities, and an understanding of the private health funding. Sound conflict resolution skills, interpersonal and communication skills, both oral and written are essential.

To succeed in this fast paced, dynamic administration environment with competing commands, you must have the ability to liaise effectively with the public, patients and all levels of caregivers in a professional manner, while prioritising your workload using analytical skills with a high level of attention to detail and accuracy. You will have the ability to work effectively in a multidisciplinary work environment with ongoing commitment to quality and continually seek improvements to work processes.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $68,939 to $74,417 per annum, plus 12% superannuation

• Permanent full-time position available – Must be available for all work shifts

  • Mon-Friday , , , , ,
  • Some Saturdays

• Discounts on hospital services & private health insurance

• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

  • Novated leasing 

  • work related expenses

  • self-education and

  • additional superannuation

• Free on-site parking

• Access to fitness and wellbeing benefits through Fitness Passport

• Innovative Professional Development opportunities

• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs

All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements

For enquiries contact Nakita Wormald, Admissions Coordinator on

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.