Client Services Assistant

1 week ago

Douglas, Australia Ozcare Full time
  • $29.97 per hour
  • Part time position available
  • Access to NFP salary packaging to increase your take home pay

Ozcare has a part-time position available for a Client Services Assistant - Cafe Barista supporting our clients at our beautiful Douglas Aged Care Facility.

Your Role

As a Cafe Barista you'll be looking after the most important people in our organisation - our clients. Your tasks will include:

  • Prepare espresso-based coffees and other hot and cold beverages to consistent quality and presentation standards.
  • Operate, clean, and maintain espresso machines, grinders, and beverage equipment.
  • Serve light café-style meals, snacks, and sandwiches; assist with basic food preparation tasks allocated by the Cook.
  • Provide friendly front-of-house service, taking orders, handling transactions, and assisting residents with menu choices where required.
  • Keep the café, dining room, servery and kitchen clean and hygienic; wash and sanitise equipment and service areas after use.
  • Support mealtime assistance for residents when required, including safe meal delivery and communication with care staff.
  • Perform routine laundry and general cleaning tasks as needed, with focus on high-risk areas for Workplace Health & Safety.

Your Attributes

We're looking for a person who has what it takes to support our aged care team to deliver exceptional services to our clients. You have:

  • Demonstrated barista skills and experience with espresso machines, milk texturing, and beverage presentation.
  • Strong customer service skills with a warm, respectful approach to older people.
  • Willingness to go the extra mile and adapt to a varied roster.
  • Positive attitude towards health, wellbeing, and teamwork.
  • Experience in commercial or domestic cleaning and basic food-handling knowledge.
  • Previous experience assisting frail aged persons or working in aged care settings is highly valued.

How You'll Benefit

You'll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

  • 5 weeks annual leave as standard
  • Annual leave loading
  • Optional salary packaging, meal entertainment cards, and novated leases
  • Private health insurance discounts
  • Uniform and laundry allowance
  • Employee Assistance Program

Role Requirements

  • Vaccinated against Influenza and at least one dose of COVID-19 vaccine.
  • Current Police Screening Certificate.
  • Proven barista experience and a track record of reliable, hygienic food and beverage service.
  • Demonstrated experience in domestic or commercial cleaning; previous aged care assistance experience preferred.

We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives. Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply.

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