Guest Services Attendant

15 hours ago

Penrith NSW, Australia XReality Group - Red Cartel Full time $32,000 - $33,000 per year

Guest Services Game Master - Virtual Reality Immediate Start

Freak Entertainment Pty Ltd

About FREAK

FREAK combines cutting edge multiplayer virtual reality games, incredible 4D effects and curated physical spaces to help you step beyond reality.

Team up with your friends as you fight a zombie apocalypse, explore lost worlds, or solve out of this world mind bending puzzles together. And share the stories afterwards.

FREAK is growing quickly with more venues on the way.

FREAK is looking for a new Game Master at our Sydney venues at Macquarie Park, Penrith and also Westfield Bondi Junction reporting to the Junior Manager.

The Role

We are looking for cool gamers, tech minded, who are outgoing, down to earth and social. You will be required to work on the sales desk, brief customers, set up games, troubleshoot the technology and ensure a smooth and enjoyable experience for all customers. You will also be responsible for rostering your small team and applying daily budget goals and some admin tasks.

Razor sharp, customer focus and excellent communication skills are a must You will play a crucial part in growing FREAK as must do activity.

The majority of shifts will need to be on a weekend basis and mid week alternates.

Objectives

Create memorable experiences through outstanding customer service

Drive sales with a positive "can do" attitude and suggestive selling

Positively promote the business, with every customer interaction

Responsibilities

Work as part of a dynamic team

Be punctual and take pride in your appearance

Booking customers onsite and via phone

Briefing customers and running games

Technology operations and 1st level troubleshooting of computer equipment

Must have experience

To apply you need to have solid experience in:

IT experience or VR knowledge

Customer service background, with relevant experience in the activity, leisure, gaming, entertainment, tourism, hospitality, sales or retail industries

PC based gaming. You should be an avid gamer and with a good level of VR competency

How to apply

Want to take this truly unique opportunity to join our dedicated and energetic team?

Click 'apply' and send your CV and a personalised cover letter to tell us why you would be a perfect fit.

Job Types: Casual, Seasonal

Pay: $32.00 – $33.00 per hour

Benefits:

  • Employee discount
  • Employee mentoring program

Experience:

  • Gaming or Computing: 1 year (Required)

Work Authorisation:

  • Australia (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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