Assistant Operations Manager

4 hours ago

Melbourne, Victoria, Australia GTS Freight Management Pty Ltd Full time $90,000 - $120,000 per year

GTS Freight Group (GTS), consisting of GTS Freight Management, G1 Logistics and G1 Refrigerated Logistics, is a privately owned, market leader in linehaul transport and logistics solutions, servicing a range of blue-chip companies nationally. The group has a fleet of 120 prime movers, over 450 trailers and 35,000 sqm of warehousing. GTS has a strong reputation in the transport industry due to its focus on customer service, safety and compliance.

We're seeking a driven Assistant Operations Manager to support the Melbourne and National Operations Managers in delivering high-quality, efficient and compliant transport operations. This full-time role plays a critical part in optimising fleet utilisation, subcontractor coordination, customer satisfaction, and compliance within a fast-paced logistics setting.

What You'll Be Doing

  • Support day-to-day transport operations to ensure freight optimisation and cost-effective delivery
  • Monitor and report on KPIs, fleet usage, food safety, and compliance performance
  • Coordinate and build driver schedules aligned with fatigue management and COR regulations
  • Liaise with subcontractors and internal teams to drive high service standards and continuous improvement
  • Deliver outstanding customer service by responding to delivery enquiries and maintaining professional communication
  • Assist with load building, vehicle maintenance scheduling, and pallet control operations
  • Provide relief operations coverage and support other depot activities as required

What You'll Bring

Essential:

  • Minimum 3 years' experience in transport or logistics operations
  • Strong leadership, communication and team-building skills
  • Proven ability to manage competing priorities and deliver results

Desirable:

  • Knowledge of HACCP, Woolworths QA standards and food transport compliance
  • Experience in people leadership, industrial relations and WHS requirements
  • Solid understanding of transport regulations and compliance frameworks
  • Strong computer and reporting skills
  • Chain of Responsibility (CoR) training

Why You'll Love This Role

  • Join a national logistics provider with growth opportunities
  • Be part of a high-performing, supportive team
  • Work in a hands-on leadership role with variety and challenge
  • Help shape transport efficiencies and customer satisfaction

Ready to take the next step in your transport career? Apply now and make a real impact in a key leadership role.

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