Business Support Officer

About the roleIn this role you will be working in the City's Amenity Protection team to assist in the administrative operation of the children's crossing supervision service. This includes the recruitment and training of children's crossing supervisors and the authorisation of time sheets. You will contribute to the provision of professional administration support to the unit in an efficient and effective manner with a strong emphasis on customer service.

Work type: Temporary Part Time (2 days p/w – Thur & Fri) through to Feb 2027

Classification: Band 5 Commencing from $81,005 (pa – pro rata plus super)

Key responsibilities include:

• Maintenance of an up to date list of children's crossing supervisors and the times of operation of individual crossings.
• Maintain a record of current children's crossing supervisors and relievers and associated administrative functions
• Rostering work for children's crossing supervisors on a daily basis.
• Delivery of theoretical training to new recruits and refresher training to existing supervisors.
• Assist in the provision of administrative duties within the unit which may include data input of various information, answering telephones and filing.

About youTo be successful in this role, you will be an experienced administrative professional, who enjoys working in a fast paced environment, with the ability to liaise with a diverse range of people. You will be highly organised, have a keen eye for detail, with high levels of resilience and problem solving skills.

Essential Experience:

• Several years experience working in a similar administrative role with a customer service focus.
• Ability to use a personal computer including a high level of competency in word processing, spreadsheets, databases and other software.
• Demonstrated experience in supervision of staff.
• Ability to liaise with and gain co-operation and assistance from other staff, public authorities and clients.
• Ability to prepare reports and external correspondence.
• Current Employee Working with Children Check (WWCC)
• Preferred candidates will be required to complete a National Police Check as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now

Child Safety ResponsibilitiesWe are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.

Diversity and InclusionAt the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

We are the CityFrom parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you're ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and EnquiriesClick the Position Description link to view more information about this position.

Applications close: 11:55pm Sunday 12 October 2025.

Position Description (Word Version)

Position Description (PDF Version)

Enquiries: Ashley Shaw – Talent Acquisition Partner |

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at  noting your preferred method of communication and contact details and a member of the team will be in touch.

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