Warehouse Assistant

2 weeks ago

North Rocks, New South Wales, Australia BKT (beauty keeps transforming) Full time $33,000 - $33,800 per year

Warehouse Assistant – Job Description

North Rocks, Sydney NSWWarehousing, Storage & Distribution (Manufacturing, Transport & Logistics)Part-time (Casual)

Position Overview

We are looking for a highly organised and proactive Warehouse Assistant to join our logistics and operations team on a part-time casual basis, with the potential to transition into a full-time role (casual or permanent contract) over time. This position is ideal for someone eager to grow with the company long-term, supporting the daily operations of a warehouse that is expanding and evolving rapidly.Key Responsibilities

  • Order Management:
  • Process incoming customer orders from the e-commerce platform (Shopify).
  • Ensure accuracy and timeliness in order fulfillment.
  • Warehouse Management System (WHS):
  • Operate and update Fishbowl software for order processing, stock allocation, and tracking.
  • Maintain accurate records of all warehouse transactions.
  • Logistics Support:
  • Assist with the coordination and execution of daily logistics tasks.
  • Support the dispatch of orders through carriers (e.g., Australia Post, Big Post).
  • Receive and manage large shipments, ensuring correct documentation and safe unloading.
  • Inventory Control:
  • Monitor stock levels and conduct regular stock counts to maintain accuracy.
  • Support stock replenishment and location transfers as required.
  • Identify and resolve stock shortages proactively.
  • Warehouse Operations & Development:
  • Contribute to the creation and refinement of warehouse processes and procedures, supporting the warehouse's continuous growth.
  • Assist with prioritisation of orders based on customer classification (e.g., distributors, partners, or retail clients).
  • Troubleshoot and resolve daily operational issues with a proactive mindset.
  • Maintain daily organisation and cleanliness of the warehouse, ensuring safe and efficient workflows.
  • Ensure compliance with Workplace Health & Safety (WHS) standards.
  • Customer Service:
  • Respond to customer enquiries, complaints, and order issues via email and phone in a professional and timely manner.
  • Maintain positive communication with distributors, salon partners, and clients regarding order status, stock availability, and delivery timelines.

Skills & Qualifications

  • Previous experience in warehouse operations, logistics, or stock control preferred.
  • Experience with Shopify and/or other e-commerce platforms is advantageous.
  • Familiarity with warehouse management systems, preferably Fishbowl.
  • Strong organisational and multitasking skills.
  • Excellent problem-solving skills and ability to adapt and be flexible in a fast-growing environment.
  • Good communication skills (written and verbal).
  • Ability to work independently and as part of a team.
  • Basic computer literacy (Microsoft Office, email management).
  • Forklift licence is a strong plus.

What We Offer

  • Part-time (casual) position with potential to progress into full-time employment.
  • Opportunity to contribute to a warehouse in active growth and development.
  • Supportive team environment with training on systems and processes.
  • Career growth potential in logistics and operations for candidates eager to build a long-term path with the company.

Job Type: Casual

Pay: $30.00 – $33.00 per hour

Benefits:

  • Employee discount

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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