Operations Manager – Adelaide

1 week ago

Marleston, South Australia Private Advertiser Full time $60,000 - $120,000 per year

We are seeking a highly motivated and adaptable Operations Manager to join our small but growing team at our Adelaide branch. This role will be responsible for overseeing both domestic and international freight operations and ensuring outstanding service delivery across all functions.

You will be required to run the day-to-day operation including; liaising and managing customers, managing bookings and preparing both domestic and international movements for uplift. The role will also involve working with our sales teams to actively grow the core business through identifying and targeting new business opportunities.

Your duties will include:

  • Monitor performance of the branch's operations and sales performance ensuring that necessary standards are met
  • Ensure high levels of customer service and efficient and timely communication
  • Day-to-day operational management including coordination of bookings freight/Logistics. Find solutions to difficult airfreight and logistics problems
  • Account management including attending to quotes
  • Manage and be responsible for Business Development, Operation Specialists and drivers
  • Minimum 1-2 years of team management experience is required
  • Manage company vehicles
  • Excellent organisational and time management skills and the ability to cope with multiple large-scale responsibilities
  • Flexibility to adapt to the needs of a growing and changing organisation
  • Build upon the reputation through meeting client expectations and providing exemplary service
  • General Administration including managing branch budget, billing and financial reporting

You can demonstrate:

  • Previous industry experience in an airfreight management role
  • Minimum 5+ years of airfreight management experience is essential
  • You'll need to be confident in performing administrative tasks
  • Strong communicator that can build and maintain relationships
  • Committed and reliable
  • Proactive and self-motivated
  • DG accredited would be an advantage, but training will be provided
  • Australian work rights are required for this position

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