Membership Consultant/Fitness Coach

6 days ago


Melbourne, Victoria, Australia Fernwood Womens Health Clubs Full time $60,000 - $80,000 per year

About the role

Fernwood Womens Health Clubs in Epping/Preston VIC is seeking an experienced Membership Consultant/Fitness Coach to join our team on a casual basis. In this diverse role, you will be responsible for providing exceptional customer service and supporting our members on their health and fitness journey.

What you'll be doing

  • Providing a warm and welcoming experience for all members and prospective members
  • Conducting tours of our state-of-the-art facilities and explaining our range of services
  • Growing membership sales and supporting existing members
  • Delivering tailored fitness assessments and program design to help members achieve their goals
  • Maintaining a high level of customer service and creating a positive club environment
  • Ensuring compliance with all company policies and procedures

What we're looking for

  • A fitness or personal training qualification (Certificate III/IV in Fitness)
  • Proven experience in a similar customer-facing role within the fitness industry
  • Exceptional communication and interpersonal skills
  • A passion for health, fitness and helping others achieve their goals
  • Flexible and adaptable to work a range of shifts, including evenings and weekends
  • A friendly, positive and energetic personality

What we offer

At Fernwood, we are committed to creating a supportive and empowering environment for our team. You'll enjoy access to ongoing training and development opportunities, a collaborative and inclusive culture, and the opportunity to be part of a leading women's health and fitness provider.

About us

Fernwood Womens Health Clubs is Australia's largest and most trusted women's fitness network. For over 30 years, we have been empowering women to achieve their health and fitness goals in a safe, supportive and welcoming environment. With over 70 clubs nationwide, we pride ourselves on delivering world-class facilities, innovative programs and exceptional customer service.

If you're passionate about health, fitness and helping others, we'd love to hear from you. Apply now to become part of the Fernwood team



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