IT Technician

Bitflo are a client focused IT consulting company with over a decade of demonstrated excellence in the Corporate and Education sectors.

We attribute this success to our close-knit team of talented IT technicians. We have always believed that brilliant people with potential and demonstrated skills are our strongest asset; and are searching for energetic and enthusiastic IT professionals to join our Education team.

If you believe you are a candidate with potential, have a demonstrated skillset in IT, possess exemplary customer service, thrive in a fast paced environment, and feel you can be truly brilliant in the below role, we want to hear from you

As a Technician in our Education team you will have responsibility for the following:

• Providing a high level of service and advice, troubleshooting in a timely manner
• Ensuring agreed levels of service are maintained in the provision of technical support, maintenance and repairs
• Strong abilities in time management and work prioritisation
• Undertaking preventative maintenance and routine repairs of all ICT equipment
• Installing new equipment and software
• Ability to interpret, apply and follow guidance material
• Work effectively both independently and within a team environment, sharing skills and knowledge
• Ability to work independently through your tasks and also able to work effectively within a team environment
• Maintaining productive working relationships with stakeholders
• Developing and maintaining site documentation in accordance with our company standards

As a Technician, you will be able to evidence skills in the following technical areas:

• Active Directory
• Group Policy
• DNS
• DHCP
• Windows Server 2016 and above
• Windows 11
• Office365
• Virtualization - Hyper-V / Add/Remove/Reconfigure Virtual machines / Migrate virtual machines / Backup and recover virtual machines/guest files using Veeam Backup & Replication
• Networking - including configuring switching
• Desktop and laptop hardware support
• Printers and photocopiers
• VoIP phone configuration

We are looking to fill the following roles at this level:

• two (2) position immediately
• create an order of merit the remained of 2024 and first half of 2025

Please note that these positions are based in Greater Brisbane, Logan and Redland City. There may also be opportunities on the North side of Brisbane.

The successful applicant must live centrally to these regions and will require a valid licence and reliable vehicle to attend site.

Before applying for this role, the successful applicant must be eligible to reside and work in an unlimited capacity in Australia. Please do not apply if you have restricted work rights.

The applicant must also hold or obtain a Blue Card before beginning work.

If you hold a Department of Education issued orange card, please contact us immediately.

If successful, you will be working in a flexible working environment with a great team of close knit professionals with many years of experience and diverse industry qualifications. We can also offer:

• Competitive education sector rates
• Immediate start
• Industry support to help grow your technical knowledge
• Cost price rate on selected hardware from our supplier network
• Access to competitive phone and internet connections from our supplier network
• Access to ongoing training courses

For a confidential discussion regarding the role please contact Mekelle Gray via email 

Please note, only shortlisted applicants will be contacted regarding their applications.