Regulatory Advisor

If you've applied for this role in the past six (6) months, there's no need to reapply.

Are you looking for meaningful, challenging work that directly contributes to public safety? Do you want to work flexibly in a national team that values development, collaboration and integrity? Becoming a Regulatory Advisor in Ahpra's Notifications team could be your next career move.

The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to regulate over 800,000 registered health practitioners across Australia.

As a Regulatory Advisor, you'll be part of a national team responsible for reviewing and managing concerns (known as notifications) raised about registered health practitioners. These notifications relate to a practitioner's conduct, performance, or health, and your work will focus on assessing risk and helping determine what regulatory action is needed to protect the public.

You'll manage cases independently while collaborating closely with others, including subject matter experts, legal advisors, and Board members. The role involves problem-solving, navigating complex and sensitive issues, and communicating clearly with a wide range of stakeholders.

In this role you will:

• Engage positively and purposefully with notifiers, practitioners and third parties utilising exceptional client service skills and communication.
• Use your understanding of patient safety principles and Ahpra's risk assessment and controls framework to plan and conduct assessments or investigations into notifications concerning health practitioners' health, performance, or conduct.
• Request, obtain and analyse relevant information relating to the notification and the practitioner and if required, interview key witnesses and third parties
• Work independently and collaboratively throughout your case management and actively engage with subject matter experts and other internal stakeholders
• Document findings and prepare high quality written reports and recommendations for decision makers in accordance with the Health Practitioner Regulation National Law
• Confidently discuss your recommendations with senior staff and relevant boards and decision makers.
• Adhere to record management requirements to maintain Ahpra's database and ensure confidentiality and respect in relation to personal information about the individuals involved in our notification processes
• Contribute to continuous improvement activities in the management and reporting of notifications

A successful candidate will ideally have:

• Experience within an ombudsman's office or other health complaints or complaints entities, risk assessment, health service safety and quality unit, regulation, law, investigations or policing  
• Ability to understand legislation and apply policies and procedures
• Strong problem-solving, analytical, and conceptual skills together with a demonstrated ability to exercise sound judgement and resolve issues both independently and collaboratively in a sensitive and complex environment
• Strong written communication skills including experience in writing reports, recommendations, preparing correspondence and agenda items for internal and external stakeholders
• Exceptional interpersonal skills and demonstrated ability to listen, show empathy, and build and maintain relationships with internal and external stakeholders at all levels
• Strong verbal communication skills and ability to consult and negotiate effectively with various, potentially challenging or difficult stakeholders 
• Ability to manage their levels of wellbeing and resilience through the demands of a busy, and sometimes challenging, role

Role Description:  Role Description - Level 6 - Regulatory Advisor - Notifications

 What we offer:

• Interesting and challenging work with a strong public safety purpose
• A supportive and flexible working culture that supports you in achieving a balance between work and personal commitments
• Discounts on Medibank Private Health Insurance and selected gym memberships
• Central office locations and with modern, open plan work spaces
• Attractive salary of $118, 551 per annum plus Superannuation and leave loading 

 To apply:

• Click 'Apply for this job' to submit your application.
• Your application must include a current resume and cover letter addressing the 'Demonstrated Experience" section of the Role Description (2 page maximum) 
• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process
• For any queries or a confidential discussion regarding this position, please email 

Offers of employment are subject to successful background (pre-employment screening) and Criminal History checks.

Ahpra acknowledges the Traditional Owners of Country throughout Australia and the continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and Elders past, present and emerging.