Senior Business Analyst

Company Description

Bilue is a digital consultancy that designs and builds smart, user-friendly technology for some of Australia's most well-known businesses. From mobile apps to beautifully designed web platforms and digital experiences, we create solutions that drive impact and deliver exceptional customer outcomes.

Our culture is people-first and purpose-driven. We're a down-to-earth, values-led team with offices in Sydney and Melbourne, and a growing presence in Manila. We genuinely enjoy working together, whether we're solving tough tech problems, brainstorming creative solutions, or grabbing a coffee between meetings. Curiosity is encouraged. Collaboration is second nature.

We value excellence, not ego, and back each other to do great work without micromanagement. With low politics and high trust, it's a place where delivery people, designers, and engineers genuinely connect, and where everyone has a voice, space to grow, and a little fun along the way.

Job Description

As a Senior Business Analyst at Bilue, you'll bridge the gap between business needs and technical solutions, ensuring clarity, alignment, and successful delivery. You'll take ownership of gathering, analysing, and documenting requirements, working closely with clients, internal teams, and third parties to support integrations and ensure all dependencies are identified and addressed. You'll be embedded in Agile delivery teams, contributing to the success of digital projects through clear communication, structured analysis, and a focus on continuous improvement.

Key Responsibilities

• Work closely with clients and internal stakeholders to understand business goals, define requirements, and translate them into actionable solutions.
• Collaborate with cross-functional Agile teams to shape project scope, refine backlogs, and drive delivery outcomes.
• Create and maintain clear, detailed documentation including user stories, acceptance criteria, process flows, and functional specs.
• Identify and recommend process improvements that support both business outcomes and team efficiency.
• Support the delivery team during sprints, clarifying requirements, prioritising work, and resolving issues as they arise.
• Assist in planning and running User Acceptance Testing (UAT) to ensure solutions meet expectations and business needs.
• Facilitate Agile ceremonies and workshops with clients and stakeholders to gather input, align expectations, and track progress.

Qualifications

About You

• 5+ years of experience as a Business Analyst, with a strong focus on native mobile applications (iOS and/or Android).
• Excellent communication skills, with the ability to translate complex technical concepts into clear, business-friendly language.
• Confident engaging with stakeholders at all levels, including clients, delivery teams, and senior leadership.
• Strong analytical and problem-solving skills, with a structured approach to understanding and documenting business needs.
• Detail-oriented, with experience producing high-quality user stories, process flows, and functional documentation.
• Proficient in Confluence and Jira for documentation, collaboration, and project tracking.
• Experienced in Agile environments, with a collaborative mindset and the ability to thrive in cross-functional delivery teams.

Additional Information

Life at Bilue

People-first focus: We're committed to delivering exceptional outcomes for our clients, but we know it starts with our people. You'll join a values-led team that's collaborative, curious, and genuinely cares about doing great work, together.

Connection that counts: From monthly anchor days and team lunches to our annual offsite, we create intentional moments to connect, collaborate, and celebrate. These aren't just fun perks — they're part of how we work and grow together.

Flexibility that works: We offer hybrid working, with 1–2 days per week in the office. It's a balance that gives you the space to do your best work, while still creating time to connect and build strong relationships in person.

Strong internal communities: We actively foster internal communities across tech, design, delivery, and beyond, giving you plenty of chances to connect, share knowledge, and learn from your peers.

Opportunities to grow: We invest in your development with unlimited access to Go1's learning library and support from our internal performance coach. Whether you want to deepen your technical skills or grow your leadership potential, we'll back you.

Flat structure, real impact: At Bilue, everyone's voice matters. Our leadership team is hands-on and approachable, and we operate without unnecessary layers. We keep things open and transparent, and your ideas will be heard, no matter your title.

Bilue = Big + Blue Ocean. Are you ready to set sail? Apply now

NB. This is a full-time position based in Sydney. To be considered, candidates must have unrestricted working rights in Australia.

We believe that having balanced and diverse teams is fundamental to our success. We welcome applicants of all backgrounds and experiences and are committed to fostering an inclusive environment where everyone feels respected and valued. We do not discriminate based on race, religion, national origin, gender identity or expression, age, sexual orientation, marital status, neurodiversity or disability status.