Field Computer/it Technician

We are currently looking for an experienced technician. who has strong diagnostic skills and repairing background to provide on-site support to our customers. It could be business, retail, or home computer/network problems.

**Key Accountabilities**:

- Diagnose and resolve problems across Windows, Mac, iOS, and Android platforms, as well as their software, hardware, and service product lines.
- Troubleshoot network issues / setting up internet router and wifi extenders
- Repair, install, and configure IT equipment including end user desktops, laptops, printers and network equipment.
- Perform software upgrades to desktops, laptops, tablets, and servers.
- Perform virus detection and removal.
- Ensure proper documentation and use of the ticketing system.
- Keep managers informed of significant problems and unexpected delays.
- Prepare reports for analysis of product failure trends and service ability issues.
- Responsible for managing inventory, processing paperwork and payment.
- Prepare quotes and send invoices when needed

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 40 per week

**Salary**: $45,000.00 - $55,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program

Schedule:

- 8 hour shift
- Flexible hours
- Rotating roster

Ability to commute/relocate:

- Lyndhurst, VIC 3975: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have a car?

**Experience**:

- Computer support, installation, repair and sales: 2 years (preferred)

Licence/Certification:

- Police check (preferred)
- Current, valid Victorian driver’s license (preferred)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 100% (required)