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Customer Contact Officer

2 weeks ago

Melbourne, Victoria, Australia Acquire Intelligence Full time $50,000 - $60,000 per year

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

At Acquire Intelligence, our mission is to help business work smarter.
We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you're passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career - Join us today and be part of a team where your work makes an impact
WHY JOIN THE A-TEAM?
Come for a career, stay for the fun

  • Enjoy a weekly pay run – TGI Thursday's
  • Celebrate at our team events
  • Grow your career – yes, we love to promote internally
  • Employee referral bonus
  • Do meaningful work and collaborate with the best

A SNAPSHOT OF YOUR ROLE
We are looking for Customer Contact Officer who have previous customer service or sales experience with strong communication & computer skills to assist.
The Customer Contact Officer's primary objective is to match the best product & service to our client's customers via inbound while providing excellence in customer service.

You will be using your proven sales and service skills to demonstrate the value and benefit of our clients products and services.

All successful applicants must be available to work a minimum of 38 hours a week and complete a police check paid for by us prior to commencing with Acquire Intelligence.

a Bit About You

  • Demonstrated experience in a sales or service environment
  • Motivated to deliver sales results and achieve Key Performance Indicator's (KPI's)
  • Dedication to excellence in customer service in a high-pressure environment
  • Able to navigate multiple systems and online tools
  • Willingness to learn and maintain new skills
  • Commitment to work from 9.30am to 5.30pm Monday to Friday
  • In-office position
  • Flexible and positive work approach and attitude

What We Value
We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

  • Curious and Clever: Smart questions spark smart solutions.
  • Entrepreneurial Energy: Think like an owner. Solve like a founder.
  • Fast with Intent: We move fast and deliver real results.
  • Laugh and Learn: We don't take ourselves too seriously, just our results.

What are you waiting for?

Come for a career, stay for the fun
Join the A-Team and experience the A-Life