Job Opportunities BE PART OF HISTORY, as a Sales Associate

23 hours ago

Australia Richemont Full time $60,000 - $100,000 per year

BE PART OF HISTORY Embrace the free-spirited femininity of Chloé in our new Sydney boutique We're seeking a Sales Associate to embody our brand and create a truly exceptional shopping destination. 

HOW WILL YOU MAKE AN IMPACT?

A Chloé Sales Associate is an ambassador of the Maison, who actively welcomes every guest into the Chloé  family.  Your role is to act as a trusted advisor and a reliable team player that thrives to provide the most seamless client experience whilst delivering sales productivity.

  • Client Relationship Management:
    • Cultivate and maintain strong, lasting relationships with Chloé clients through personalised service and proactive communication.
    • Utilise CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets.
    • Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction.
  • Omnichannel Business Partnership:
    • Serve as a brand ambassador, demonstrating expert knowledge of Chloé products and services across all channels.
    • Drive sales by mastering omnichannel tools and providing seamless customer experiences.
    • Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals.
  • Operational Excellence:
    • Maintain a luxurious and inviting store environment, adhering to visual merchandising standards and brand guidelines.
    • Ensure efficient after-sales processes, proactively addressing client concerns and resolving issues promptly.
    • Support the management team in daily operations, including inventory management, loss prevention, and compliance with Richemont policies.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • An experienced Sales Associate  / Stylist with a proven track record in luxury retail.
  • A strong team player with excellent communication and interpersonal skills.
  • A results-oriented individual with a passion for exceeding targets.
  • Deep understanding of CRM strategies and clienteling techniques.
  • An individual committed to providing exceptional customer service and building lasting relationships.
  • Strong operational skills and attention to detail.

HOW DO WE KEEP YOU SMILING?

As a significant member of the Chloé  community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers:

  • Initial screening call with Richemont Talent Team
  • Interview with the Hiring Manager
  • Interview with the HR Manager
  • Interview with the Regional Team

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