Customer Service Consultant

2 weeks ago

Canberra, ACT, Australia Murrays Coaches Full time $40,000 - $80,000 per year

Our express staff play an important role ensuring that our customers get the best service possible. Services are getting busier and busier, and we need more team members to help assist with the daily dispatch of our coaches, process bookings, meet & greet our passengers as well as assisting with enquiries from our customers about all the services we operate nationally.

This means working in a busy 7-day customer service team on a roster interacting daily with our customers. A great attitude, professional presentation and a can-do attitude will see you succeed in this role.

We are proudly a 100% Australian family-owned business, operating since 1966. We work with peak sporting bodies and teams, amazing event companies, schools, corporate customers, and provide daily express services between Canberra – Sydney, Canberra – South Coast, Canberra – Wollongong, Brisbane – Toowoomba – Chinchilla, St George, Cunnamulla, Lightening Ridge.

To be considered we'd like you to have the following skills:

  • Great communication skills
  • Customer service experience
  • Work effectively in a team and independently
  • Good computer skills
  • An eagerness to learn, use initiative and develop skills
  • Language other than English a plus
  • On the job training and buddy support is provided every day.

Other benefits we offer include:

  • Our Employee Assistance Program is available to you and all your family members and offers free professional counselling services for a range of issues including physical and mental health, financial services, work life balance and much more
  • Opportunity to cross train and genuine career path across the business. We are proud of our people retention record.

If you believe you fit the above criteria, please apply online or email your resume and cover letter to  Be sure to include the title of the job you are applying for in your application.

Only shortlisted candidates will be contacted.  No recruitment agencies please.

Applicants must be an Australian or New Zealand citizen or an Australian permanent resident.

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