Assistant Store Manager, Armadale

7 days ago

Melbourne, Victoria, Australia Lee Mathews Full time $104,000 - $130,878 per year

Lee Mathews is an established and respected Australian fashion brand with a unique luxury aesthetic that is loved for its wearability, using custom designed prints & sustainable fabrications
.

We have an exciting opportunity to join the Lee Mathews team as an assistant store manager of our beautiful Armadale flagship store. We are seeking a highly motivated individual with exceptional customer service standards to assist in leading our Armadale team and successfully drive store performance. You will be joining a creative and passionate team that strives to always create a welcoming and inspiring experience in store. As a company, we are a supportive team, committed to providing you with exceptional training encouraging professional development and career progression.

About us:

Australian brand Lee Mathews delicately weaves colour, texture and prints into sophisticated and refined seasonal collections. Inspired by the interests of the founder, Lee, prints and textiles are derived from her love of art, silhouettes from her passion for architecture and colour palettes from her vast library of books and travel.

About the role:

Reporting to the Store Manager, you will ensure that all team members understand their role within the company, their responsibilities, targets and other functions. You will ensure that the business and operational targets, as agreed upon, are achieved to enable future success. Generous salary and benefits are offered to the successful applicant.

This role will include, but is not limited to:

  • Cultivating local relationships with customers, VIPs & other retailers
  • Assisting customers in store
  • Providing an inspiring and welcoming atmosphere in store
  • Answering phone and email enquiries
  • Striving to achieve sales targets and company KPIs
  • Assisting in reporting daily, weekly and monthly
  • Motivating and driving staff performance
  • Assisting in team management
  • Maintaining stock management
  • Managing store financials and controlling costs
  • Ensuring the store aesthetics are always at their best
  • Assisting in the administration & execution of in-store events
  • Strategizing business ideas that assist the growth of your store and the business
  • Supporting the store and all operations in the absence of the store manager

Requirements for the role:

  • Experience in high-end retail
  • Exceptional customer service
  • Experience in growing and nurturing a customer base
  • Exceptional presentation standards
  • Exceptional verbal & written communication skills
  • Understanding of the Lee Mathews brand & aesthetic
  • Understanding of the customer demographic
  • Ability to interact with all departments within the company
  • Highly motivated and driven in your role with a keen eye for detail
  • Possess exceptional organisational skills

For further enquiries about the role or to submit an application please contact

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