Audio Visual Designer

3 days ago

Mount Waverley, Victoria, Australia Citadel Edge - Technology Solutions Full time

Reporting to the Head of Design, this role is responsible for gathering requirements (through customer engagement and site inspections), producing solution proposals and high-level budget estimates (based on existing system patterns) and the preparation of post-sale design documentation to enable effective installation and commissioning of the systems. Typically, post-sale design documentation includes scope of works, bills of material, schematics, plans & elevations, test plans and configurations documentation. This role has a large client focused function as you are required to communicate and coordinate with customers and clients regarding the product and ensuring your design fits with their specifications. You will also need to work very closely with other team members in the technology team including warehousing, procurement, administration, sales and project delivery staff.

Who are we?

Citadel Edge is an Australian-owned specialist technology company with over 25 years of experience. We serve a range of critical sectors, including government, health, defence, national security, higher education and commercial. Delivering secure, end-to-end solutions, we're trusted to solve complex problems with clarity, speed, and precision. Citadel Edge unites specialist teams under one trusted brand – streamlining access to advanced and integrated capabilities in software, cyber, and technology.

What's The Role?

  • Gathering customer requirements and producing solution proposals in line with client standards
  • Preparation of post-sale design documentation (standards based) to enable effective installation & commissioning of AV spaces. Including, but not limited to:
  • Scope of Works
  • bills of material
  • schematics, plans & elevations
  • test plans
  • configuration documentation
  • Communication and coordination with representatives from our clients' AV design departments (and end users).
  • Conducting site inspections and gathering customer requirements
  • Internal coordination with teams including warehousing, procurement, administration, sales and installation.

What's Our Edge?

  • Flexible working environment.
  • Extra leave – Parental, Volunteer, Pawrental, Birthday, and the opportunity to purchase more.
  • Opportunities for leadership & development.
  • Employee recognition & celebrations.
  • Wellbeing led & community focused environment.
  • Most of all, a supportive, inclusive, and diverse company.

What's Your Edge?

  • 3+ years experience in similar positions
  • Relevant qualifications in Telecommunications, Electronics, Audio-Visual, IT and Networking or Multimedia (desirable)
  • Experience with drafting software, D-Tools & MS Office Suite
  • Certified in Crestron DMC-E and/or CTS-D
  • Technical writing experience preferred
  • Strong understanding of commercial AV products including but not limited to Crestron, Shure and Biamp

Not confident that you have everything listed above? Don't let that stop you applying, and if there are any reasonable adjustments you may need throughout the hiring process, please reach out. We will be happy to assist.

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