Data Entry Operator

6 days ago

Audmet Australia Pty Ltd Demant Full time $60,000 - $80,000 per year


About the role:

#LI-TS1



Data Entry Operator is responsible for processing customers' purchase, service and return orders from receival to release for further processing in other departments in Operations. 



Responsibilities

  • Receiving, opening and sorting parcels with purchase, service and return orders and preparing them for processing,
  • Reviewing, clarifying & processing purchase and service orders into ERP system (physical and electronic orders).
  • Cooperation with other areas of Operations to resolve any queries regarding customer's orders.
  • Supporting New Zealand Operations with order entry.
  • Creation of credit notes – rebill corrections.
  • Other duties as required by supervisor from time to time. 


Qualifications

  • HSC or equivalent.
  • Further education in business or administration is desirable.

Skills and Abilities:

  • Strong computer skills.
  • Ability to work autonomously and within a team.
  • High attention to detail and responsibility for performed actions.
  • Strong prioritisation, time management and organisational skills.
  • Sound verbal and written communication skills.
  • Customer Focused attitude.
  • Initiative, sound judgement and maturity.
  • Ability to liaise with internal and external stakeholders with varied level of skill and expertise.
  • Ability to effectively handle enquiries. 


Knowledge
  • Understanding of hearing care products and related accessories.
  • Knowledge of ERP system processes and procedures.

Experience:

  • Previous experience in a Customer Service, Administration or Production role (desired).


What's in it for you:

  • Permanent Full time (Monday to Friday 9am-5pm)
  • Competitive salary + super 
  • Supportive team
  • Professional development through clear career path and professional training
  • MyRewards program – a program that offers discounts to more than 300 retailers and services across Australia
  • Online Wellbeing center – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life
  • Employee Assistance Program
  • Birthday and Christmas gifts

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